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White's Honda of Lima

(1,809 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 245-1657 (877) 245-1657
Used (419) 516-4383 (419) 516-4383
Service (419) 909-2128 (419) 909-2128

Reviews

(1,809 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White's Honda of Lima from DealerRater.

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Josh and the rest of the employees at whites are

Josh and the rest of the employees at whites are extremely professional and very knowledgeable about there field of work. I would and will absolutely always guide people to whites Honda of lima for their car buying needs !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are the best.

They are the best. Everyone from the sales , financial , mechanics, service reps all of them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you for fixing our recall issue it was appreciated

Thank you for fixing our recall issue it was appreciated the car dealer ship was very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

SAT.

SAT. IS NOT A VERY GOOD DAY FOR SERVICE . 2 BUSY/MUCH CONFUSION FOR ME.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The process of setting up my appointment was super easy.

The process of setting up my appointment was super easy. Upon my arrival the staff was very friendly and welcoming, and my service was completed in a very timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service person was very friendly and helpful.

The service person was very friendly and helpful. The service department did great work on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department is always thorough and efficient

The service department is always thorough and efficient and takes care of us every time we come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A very friendly and welcoming group of people, who don’t

A very friendly and welcoming group of people, who don’t use high pressure sales tactics. I’ve bought a lot of vehicles in my lifetime, and this was the second in the last 6 months, and I can’t believe this is the 1st time buying from White’s. A friend suggested them based on their customer service and they were right. From answering calls and messages on their days off, to staying after hours to accommodate my busy schedule and travel time, they knocked it out of the park.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful and smooth to work with , awesome customer

Very helpful and smooth to work with , awesome customer service!definately recommend this dealership , been with them since 18 yrs , have got 6 brandnew Hondas with them since they were Alannott and one used and have never had a complain !!! Awesome service !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brian Risner was great!

Brian Risner was great! No high pressure sales. Was very patient with my indecisiveness. He was so friendly and down to earth. Very pleasant experience, overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.