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White's Honda of Lima

(1,812 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 245-1657 (877) 245-1657
Used (419) 516-4383 (419) 516-4383
Service (419) 909-2128 (419) 909-2128

Reviews

(1,812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White's Honda of Lima from DealerRater.

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Very helpful and smooth to work with , awesome customer

Very helpful and smooth to work with , awesome customer service!definately recommend this dealership , been with them since 18 yrs , have got 6 brandnew Hondas with them since they were Alannott and one used and have never had a complain !!! Awesome service !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A very friendly and welcoming group of people, who don’t

A very friendly and welcoming group of people, who don’t use high pressure sales tactics. I’ve bought a lot of vehicles in my lifetime, and this was the second in the last 6 months, and I can’t believe this is the 1st time buying from White’s. A friend suggested them based on their customer service and they were right. From answering calls and messages on their days off, to staying after hours to accommodate my busy schedule and travel time, they knocked it out of the park.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service was fantastic!

Service was fantastic! They explained what the problem was and fixed it that day. Very much appreciated as it’s my daughter’s car and she is away at college so making another appointment would have been a hassle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brian Risner was great!

Brian Risner was great! No high pressure sales. Was very patient with my indecisiveness. He was so friendly and down to earth. Very pleasant experience, overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff is friendly and helpful.

Staff is friendly and helpful. Dealership and car lot are clean and organized. Jeremy was great to work with, took a lot of time with us. We never felt rushed or hurried.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to set appointment.

Easy to set appointment. Good and fast service. Friendly staff. Fair pricing. Waiting area clean and offers amenities

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to schedule appointments arrive 15 minutes early

Easy to schedule appointments arrive 15 minutes early departed as per scheduled time Facility very clean and very friendly people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always very accommodating and very friendly.

They are always very accommodating and very friendly. I never have any issues when I bring my Passport in for anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always friendly and helpful.

They are always friendly and helpful. The waiting area is clean, and I appreciate the different sections to allow for quiet reading or watching TV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The problem could have been fixed months ago but instead

The problem could have been fixed months ago but instead paid 2000.00 before getting to the actual problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.