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Hanlees Fairfield Nissan

(206 reviews)

Reviews

(206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hanlees Fairfield Nissan from DealerRater.

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Excellent customer service thank you Luis Excellent

Excellent customer service thank you Luis Excellent explanation about the car loan by the dealer representative thanks alot to both of you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The people who work there are very nice and know there

The people who work there are very nice and know there jobs very well and it’s a clean environment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hanlees Fairfield is the only dealership with a

Hanlees Fairfield is the only dealership with a maintenance shop that I will trust with my car. Over the years I found that there is only one who does the job right and doesn’t “pad” their service. I feel like I now have a dealer I can count on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I got a last minute Oil Change Service request and Ryan

I got a last minute Oil Change Service request and Ryan did an excellent job squishing my car on schedule. As always, they did a great job, nice, fast and clean. Thank you Ryan, for persons like you, is a pleasure bring my cars for service. Thank you Hanlees Fairfield Nissan for your Service Department Team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was amazing.

The service was amazing.! The Arafat was friendly and profesional. They explosión all very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ryan was patient with insurance hiccups, thorough as well

Ryan was patient with insurance hiccups, thorough as well as timely with submitting documents to the insurance company, and the work was completed quickly once the insurance issues were addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always get good service when I go there, with no hassle

I always get good service when I go there, with no hassle and no long waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Alberto Chavez made this process a breeze from beginning

Alberto Chavez made this process a breeze from beginning to the end. He was very knowledgeable, professional, and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Ryan was an absolute pleasure and service.

Working with Ryan was an absolute pleasure and service. Great attitude and punctual. I have had nothing but good experience with Nissan fairfield

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They kept my car for a month didn't call or let me know

They kept my car for a month didn't call or let me know anything about the car and charged me 200 dollars for nothing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.