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Hanlees Fairfield Nissan

(206 reviews)

Reviews

(206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hanlees Fairfield Nissan from DealerRater.

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This is the second time visiting Hanless Fairfield Nissan

This is the second time visiting Hanless Fairfield Nissan and I had a great experience both times. This time around, the new manager and staff were very accommodating, extremely helpful, and the process of buying my Rogue was very quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very nice staff, employees quick service, knowledgeable

Very nice staff, employees quick service, knowledgeable mechanics, easy access to freeways, nice and clean environment, / waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Nice staff and good service.

Employees are great that they were able to assist me

Employees are great that they were able to assist me rightfully. They are so professional and you can tell that they know what they're doing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department did an excellent job.

The service department did an excellent job. The manager did a good job and keeping me informed during the maintenance Recall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was Excellent!

Service was Excellent! Friendly and Efficient Staff! I would strongly recommend it to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hanlees great always willing to help and Great great

Hanlees great always willing to help and Great great service. Home town finest and best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Overpriced for a basic oil change.

Overpriced for a basic oil change. $114. First time there. I had to go into dealership showroom to find someone. Lady at counter was professional but I think it’s too overpriced .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, efficient, friendly.

Fast, efficient, friendly. Went in to service and was out within 30 minutes of appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great, pace to go to get hreat service with a friendly

Great, pace to go to get hreat service with a friendly face.. Crew always take care of my vehicle. Thanks Fairfield Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wasn't able to fix issue had to get new one somewhere

Wasn't able to fix issue had to get new one somewhere else but he try hard to fix it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.