Reviews
Very professional!
Very professional! No hassle and read to go the extra miles to ensure satisfaction…nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Giulia was easy to work with and handled everything with
Giulia was easy to work with and handled everything with professionalism and care. Definitely recommend her for your next car purchase! Thanks Giulia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I took a friend so I was morale support and experience.
I took a friend so I was morale support and experience. Juan is an awesome sales person and George is great in finance. They both were very knowledgeable with the questions we were throwing @ them and in explaining things. The ride my friend bought was extremely clean inside, out and the engine. Great car buying experience. Would recommend anyone looking for a great ride and great car buying experience, go see Juan and George @ Merit on Atlantic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car great experience
Bought a vehicle for our business & Juan helped us from beginning to end flawlessly. It was like purchasing from a friend. Very grateful for the Merit team
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
10/10 would recommend this dealership
Honestly car buying can be a hassle, but not with Merit. Sales representative Ahmed explained everything and made sure I was confident and happy with my decision. He even sent videos and pictures of the cars I was interested in!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Merit Auto- Giulia
I recently had the pleasure of working with Giulia, and I must say that my car-buying experience was nothing short of extraordinary. From the moment stepped into the dealership, Giulia exuded professionalism, knowledge, and an unwavering commitment to customer satisfaction. She took the time to understand my needs, preferences, and budget, ensuring that I made an informed decision. Giulia made it her mission to find the perfect car that ticked all the boxes for me, and she succeeded with flying colors! What struck me the most about Giulia was her genuine friendliness and approachability. She made me feel comfortable from the get-go, creating an environment where I felt valued as a customer. She patiently answered all my questions, addressing any concerns I had with utmost patience and expertise. Giulia's warm personality and excellent interpersonal skills truly set her apart from other salespeople. She made the car-buying experience a delight, and I cannot recommend her highly enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ahmed is a good person to help you with your car p
I purchased a newer used car last weekend from Ahmed Elgelany at Merit Auto in Jacksonville. Ahmed was my kind of salesman , he wasn’t pushy, he let us look at various cars without pressure He was very helpful and made the process of buying a car a lot less stressful. I highly recommend him to management , he is a great asset to your company. I also recommend him to any one purchasing a new vehicle you see at Merit Auto . He is personable and very helpful. Thanks Ahmed
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure environment, and quick process.
Salesman Ahmed made the purchasing process swift and explained every step of the purchasing process thoroughly. The whole staff was nice to work with, everyone was helpful with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service.
Good service. Very nice wheels. Giulia there was very helpful. I will enjoy the car for a long time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ahmed made it happen.
Very smooth transaction with Ahmed. Great selection of vehicles. Thank you Merit! I will for sure refer my friends and family to Merit Auto Group in Jacksonville! Ask for Ahmed. He’s the man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase