Reviews
Ahmed made it happen.
Very smooth transaction with Ahmed. Great selection of vehicles. Thank you Merit! I will for sure refer my friends and family to Merit Auto Group in Jacksonville! Ask for Ahmed. He’s the man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Great sales person Fransico. Had a good experience. I didn’t have to waste time and he was very helpful. I was in the car I wanted less than 2 hours. It was a good experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Merit Review
Everyone was very pleasant - salesperson (Giulia) was very nice and helpful, process was smooth, cars on lot all looked nice and clean. They hadn’t done some of the maintenance items yet, since the car was just in, but they did them while we were purchasing, without me even asking, and I’d never have known if they didn’t do these things - impressive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Ahmed!
Working with Ahmed was wonderful! He seamlessly facilitated the purchase of my husband’s vehicle, which was a concern given the fact that we live in Louisiana. He ensured that everything was handled prior to my arrival. All I had to do was fly in, pick up the keys and hit the road! Could not have asked for a better overall experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Merit Auto
My experience with Merit Auto is, I highly suggest and respect them! That goes out too Amed Elgelany ! He was very respectful,polite,caring and professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome buying experience
Overall really good buying experience with Ahmed. If you’re heading to Merit dealership talk to Ahmed he’s very organized and honest and will take care of you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Giulia did a great job taking care of us! She was very knowledgeable. Everyone was nice. Place was clean, beautiful cars. Comfortable. Car was detailed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pressure-free environment and actual helpful staff
Salesman Ahmed was patient with the process, respectful, and super informative. I felt pressure-free throughout the process, and they really helped me get approved. I’m very grateful for the treatment and transparency. Contact Ahmed for a great car purchasing experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Van shopping
Got a little shaky but turned out great in the end 😁Francisco was very nice overall took a lot of time with us. Management and sell’s were great
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to get a car
Great job and they made me feel very comfortable Giulia was the best ask for her. She did a great job providing details about the car and even getting us a lower monthly payments
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase