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Merit Auto Group

(154 reviews)
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Sales hours:
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Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–7:00pm 9:00am–5:00pm
Wednesday 10:00am–7:00pm 9:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–5:00pm
Friday 10:00am–7:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award
(386) 246-2281 (386) 246-2281

Reviews

(154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Merit Auto Group from DealerRater.

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She was very friendly and quick.

She was very friendly and quick. She made the process easy and very fast. Good customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales team was knowledgeable of fair market value.

Sales team was knowledgeable of fair market value. Took the extra time to review CARFAX report and their dealer inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales associate Carlos Ortiz was great and very helpful

Sales associate Carlos Ortiz was great and very helpful and not pushing. He made us feel at ease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It has been very pleasant, miss marisela was extremely

It has been very pleasant, miss marisela was extremely helpful and made it a quick and easy process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Giulia for a great car buying experience.

Thank you Giulia for a great car buying experience. Will come back when it’s time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I’m extremely happy with my new car purchase!

I’m extremely happy with my new car purchase!! Giulia was great in answering all my questions and making sure I felt comfortable through the whole process. 100% recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The purchase of my car was largely accomplished from 700

The purchase of my car was largely accomplished from 700 miles away. When I flew down to see it, the car was exactly as it was represented, prepared essentially as new. My principle contact during the whole process was Marisela Shema; she was almost instantly responsive and totally thorough in fielding questions and providing information. In the dealership she walked me through the features of the car and sat in with me on my test drive. I’m also pleased that Merit is arranging the transportation of my new 2007 Honda S2000 up the coast for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got linked up with Giulia after doing an online inquiry,

Got linked up with Giulia after doing an online inquiry, and man what a pleasant person to work with. Super kind, patient, attentive and willing to go the extra mile helping me through the entire process. She was more than willing to assist me in finding a vehicle that worked for me and my budget allowing several test drives as I compared different models. She did not fluff or try to xx her way through answering questions, she either answered directly and decisively, or she stated she would check with appropriate person. Dealership was clean with a decent selection. Prices are comparable to other listing's and seem to beat the local market. Lobby was comfortable with friendly staff that were not pushy. Would definitely recommend them if you are in the vehicle buying market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excelente atención Marisela …gracias por todo.

Excelente atención Marisela …gracias por todo. Vengan a verla en merit auto group. Me encantó

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Marisela - Fantastic service in and out quickly, see you

Marisela - Fantastic service in and out quickly, see you all again on future purchases !!!!!!!!!!! Wonderful sales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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