Skip to main content

Merit Auto Group

(177 reviews)
Visit Merit Auto Group
Sales hours: 10:00am to 7:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–7:00pm 9:00am–5:00pm
Wednesday 10:00am–7:00pm 9:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–5:00pm
Friday 10:00am–7:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(386) 246-2281 (386) 246-2281

Reviews

(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Merit Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

I’m in Georgia and did everything online.

I’m in Georgia and did everything online. I purchased a X4 M40i. The price was great and the car was the perfect fit for me. Marisela was wonderful to work with and did all I requested before finalizing my decision to buy. The longest process was the return paperwork being delivered by FedEx! Otherwise, it was a seamless process. I also want to thank Ahmed and George. I appreciate everyone involved for following up and making sure my car was delivered and if the car met my expectations. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Christina, glad you had a positive experience with our dealership! Enjoy your new vehicle!

Very nice Cars and staff very friendly and not pushy at

Very nice Cars and staff very friendly and not pushy at all. They made me feel very confortable during the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Isaac, thank you for your kind words! Enjoy your new ride!

Marisela provided excellent service, she was very

Marisela provided excellent service, she was very responsive and very easy to work with. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I recently purchased a vehicle from Merit Auto Group, and

I recently purchased a vehicle from Merit Auto Group, and the experience was truly exceptional, thanks to Carlos Ortiz. From the moment I walked into the dealership, Carlos stood out as courteous, professional, and incredibly kind. He consistently went above and beyond to ensure all my questions and concerns were addressed promptly and thoroughly. What impressed me most was Carlos’s availability and willingness to assist at every step of the process. Whether it was explaining the features of the vehicle or guiding me through the purchase process, his dedication and expertise were exceptional. I can confidently say that Carlos is one of the best sales consultants I have ever worked with. If you’re in the market for a new vehicle, I highly recommend reaching out to Carlos Ortiz at Merit Auto Group—you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great people, buying from out of state is always a hassle

Great people, buying from out of state is always a hassle but they handled it very professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service and an overall car buying

Great customer service and an overall car buying experience! Thanks to Marisela and Ahmed at Merit Auto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buen trato y profesionalismo, muy recomendados.

Buen trato y profesionalismo, muy recomendados. Son muy eficientes en su trabajo en especial Carlos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Merit had a wide selection of designer cars.

Merit had a wide selection of designer cars. I didn’t know what to choose. Carlos Ortiz helped me find everything wanted, but most importantly what I needed quickly and efficiently. Will definitely be buying from him again. He made the usually dreadful car buying experience hassle-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazing crew, super helpful.

Amazing crew, super helpful. Very satisfied and Marisela was very patient. I really recommend her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Marisela was the sweetest sales person.

Marisela was the sweetest sales person. She made the deal happen and got my new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No