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Lithia Chrysler Dodge Jeep Ram of Bend

(235 reviews)
Visit Lithia Chrysler Dodge Jeep Ram of Bend
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:30pm Closed
Sunday 10:00am–5:00pm Closed

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram of Bend from DealerRater.

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Love my Neel

Everyone I dealt with at Smolich Jeep understood my needs and found a vehicle for me. Excellent followup. This is the second Neep I have pirchased at Smolich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Excellent customer service! Never felt pressured, Jeremiah Towery listened to our needs in a vehicle. Great experience from the first hand shake. Would highly recommend to my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeremiah was amazing¡!¡!

My car buying experience at Smolich Motors was so worry free and relaxing. I will definitely be referring all my friends and family to Jeremiah

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy negotiation

Our experience with Austin et al at Smolich Motors was great! They worked with us to get us a deal we could afford on the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ryan Shinn makes car buying a great experience!

I was fortunate enough to work with Ryan on the purchase of a new Jeep. He was easy going, informative and honest (what a concept in a car salesman)! I would recommend him to everyone. He also had Nick Barnhouse assist on one visit when I showed up unannounced to ask a few questions and he got me the answers I needed on the spot. This was a great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

2010 Jeep Liberty

Chad did a great job working with us on our daughters first car. Very patient and knowledgeable with all our questions. He made sure the car was the right fit for our needs and for our daughter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

bad experience

me and my wife had great experience getting a 2012 dodge pu, tim the salesmans was great,, had the truck 1 and a half months and put in 4 wheel drive and t case was blown out of it. I called and took truck to service dept, well here is were it all falls apart. terri the advisor was great. john Hahn the service manager call me and tells me t case has no fluid in it, proceeds to ask me if any one would sabatoch it . basically tells me I damaged it and there is nothing he can do for me. thank god I took out the 4 year extended warranty through allstate , they ended up footing the bill, and could not even pay the 100.00 deductible,, beware if you buy from this company...or have any service work done .if I did not like the truck so well I would of just left it there,, and got my 5000.00 back and went some where else .who pays 38k for a truck to take it home and sabatosh it ,,really,,

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Above and beyond

Techs from the shop were willing to go above and beyond in getting my aftermarket parts fitted to my Jeep in a jam. Highly recommend this service shop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy Going, No Pressure

My husband and I waited long enough to shop for cars. I called the store very reluctant to speak with a salesman and Ryan helped me with my questions and availability. We set up an appointment for our daughter to work with Ryan and he made it a great experience. Helped her with getting insurance with Allstate on her own at the dealership. Even showed her how to change the spare tire. Very proud parents! Thank you Smolich Motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Although it was a long two day process I got a great deal. The sales team I was working with was great. Thank you Laramie, Chad, Shannon, and Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.