Reviews
Mike Myers has always been very attentive to us when we...
Mike Myers has always been very attentive to us when we bring in our vehicle for service. I actually forgot about the inspection this time and he sent me an email as a reminder. Excellent service and great experience. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that Mike continually provides you great service experiences! Thank you for your return business and for sharing your wonderful 5-star review with us. We look forward to working with you again!
West Brown was my Service Advisor. He was very...
West Brown was my Service Advisor. He was very efficient, friendly, and started and finished the appointment in a very smooth manner. Parker B. was the technician and though I didn't meet him, he did a thorough job on my car. Also, a "shout out" to Buck! Great courtesy driver! Always a pleasure to have Lotalty Toyota service my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased to hear that Wes, Parker, Buck, and the rest of our fantastic staff provided you an outstanding service experience! We appreciate your business and thank you for your 5-star review as well!
Great service completed by the Michael Stith team for our...
Great service completed by the Michael Stith team for our service - tire rotation and oil change. Thank you for taking great care of our car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're so glad your service visit with Michael was excellent! We hope you will visit us again for your future car needs. Thank you for your positive review!
Great service from Karen Jarrelle during our purchase of...
Great service from Karen Jarrelle during our purchase of our 2021 Toyota Highlander Limited. Very easy buying experience and Karen was very helpful. Excellent experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star review! We are happy to hear that Karen made your car buying experience topnotch! We appreciate your business and would like to congratulate you on your new vehicle!
Excellent custom service received from Dana Reed....
Excellent custom service received from Dana Reed. Positive personality and helpful. Updates were great and completion of service was satisfactory and in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for excellence in service and we are glad that Dana provided you just that! We appreciate your business and your positive review, and thank you for choosing us for your service needs!
I enjoyed my visit at Loyalty Toyota. My service advisor...
I enjoyed my visit at Loyalty Toyota. My service advisor was Mike Myers and he was very help and knowledgeable. He advised me of the recommendations that were made.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review and for choosing us as your service provider! We are happy to hear that Mike made your visit outstanding, and we hope you will visit us again.
Excellent service from sales to service. Friendly people...
Excellent service from sales to service. Friendly people with a clean safe environment. The only dealer service I use . Purchase my last two vehicles from them. Still running great and very dependable. Keeps me informed about upcoming services recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your return business for both sales and service! We are pleased that you have had excellent experiences with our wonderful staff, and we look forward to working with you again in the future!
Guy Engel not only meet my expectations but exceeded...
Guy Engel not only meet my expectations but exceeded them! The car I wanted was no longer available. But he searched to find me the Nissan Rogue I wanted that was a better deal with more bells & whistles! He was professional, friendly, courteous & customer focused!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your excellent experience with Guy with us! We're happy to hear that he got you the car you were looking for at a great price. Congratulations on your new Rogue, and happy driving!
I really enjoy the services that Loyalty Toyota provide...
I really enjoy the services that Loyalty Toyota provide which include their priorities for life. Mike Myers is a real help in getting me these free services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad that Mike made your service visit enjoyable! Thank you for sharing your 5-star review with us!
David Busby was pleasant, knowledgeable and efficient in...
David Busby was pleasant, knowledgeable and efficient in dealing with my recall service.He kept me updated with the progress of my vehicle. I would be happy to work with him again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your positive review! We're happy to hear that David provided you great service. We appreciate your business and look forward to working with you again!