Reviews
I went to the dealership specifically because I know they’re very user friendly and they go out of their way to make sure that your experience as well worth your visit
I went to the dealership specifically because I know they’re very user friendly and they go out of their way to make sure that your experience as well worth your visit
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star rating and for choosing a used GMC Canyon. We are glad our team’s user friendly approach and extra efforts made your visit worthwhile. We look forward to welcoming you back for any future needs.
Eric went above and beyond to get me what I was looking for. I would totally recommend this dealership to anyone due to the customer service.Everyone else was professional and pleasant to interact with as well.
Eric went above and beyond to get me what I was looking for. I would totally recommend this dealership to anyone due to the customer service.Everyone else was professional and pleasant to interact with as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience. Met Eric when I walked in and the entire process was smooth and convenient. Eric and the team were extremely professional.
Wonderful experience. Met Eric when I walked in and the entire process was smooth and convenient. Eric and the team were extremely professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Working with Eric and the team was seamless. A very respectful, courteous group! We are very happy with our new car!!! Thank you Eric!
Working with Eric and the team was seamless. A very respectful, courteous group! We are very happy with our new car!!! Thank you Eric!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Eric was a pleasure to deal with during my buying experience. He was knowledgeable about my GMC truck and also kept things light and personable. Zero pressure sales man and we were able to come to a deal rather quickly. If you’re in the market for a GMC I’d suggest Eric at Napleton Crystal Lake!
Eric was a pleasure to deal with during my buying experience. He was knowledgeable about my GMC truck and also kept things light and personable. Zero pressure sales man and we were able to come to a deal rather quickly. If you’re in the market for a GMC I’d suggest Eric at Napleton Crystal Lake!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve brought my vehicle in for warranty service a few times and Steve has always been great to work with. Professional with clear explanations and doesn’t waste time.
I’ve brought my vehicle in for warranty service a few times and Steve has always been great to work with. Professional with clear explanations and doesn’t waste time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your kind review, and we will be sure to share your wonderful feedback with Steve and the team! Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your experience.
Great service department. With a good coffee while you wait. Usually have coupons to lower the cost.
Great service department. With a good coffee while you wait. Usually have coupons to lower the cost.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in Napleton Buick GMC Crystal Lake! We appreciate your business.
Easy to book an appointment. My car was serviced and available the same day. All of the issues are addressed. Steve from service was very professional and friendly to deal with -
Easy to book an appointment. My car was serviced and available the same day. All of the issues are addressed. Steve from service was very professional and friendly to deal with -
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your seamless experience with Steve and our team! Thank you for choosing Napleton Buick GMC Crystal Lake and sharing your positive feedback!
Maintenance department, Steve and Santo were very helpful with their suggestions for fixing my car. They did a great job, my car is fixed and I am very happy with their service.
Maintenance department, Steve and Santo were very helpful with their suggestions for fixing my car. They did a great job, my car is fixed and I am very happy with their service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy Steve and Santo were such a help to you! Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your experience. We wish you many safe miles ahead!
I want to Thank Steve for taking good care of me and making sure I know what service is being done to my Truck and if there is anything that needs done to it.
I want to Thank Steve for taking good care of me and making sure I know what service is being done to my Truck and if there is anything that needs done to it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Napleton Buick GMC Crystal Lake and for highlighting Steve's exceptional service! We look forward to helping you maintain your truck for miles to come. See you again next time!