Reviews
hospitable
Mara was very hospitable and a gem to work with when i called and took my vehicle in for service. She kept me updated in my vehicle status and currently my vehicle is running soundly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much or this 5-star review. We will pass it on to Mara and the team. We appreciate you and your business.
Outstanding team
Mara was great the moment I was checked in. She provided updates as the vehicle was being worked on. The service technician was also great and had an eye for detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for these 5 stars. We will pass this on to Mara and her team. We appreciate you and your business.
Great service
My service agent Mara was the absolute best! Incredible personalized service and care! The service team quickly diagnosed the issue, fixed it quickly and were timely in returning my car Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this 5-star review for our Service Department. We appreciate you and your business and look forward to serving you again.
Easy Transaction
Beautiful cars. Very helpful staff. Was in and out real quick. I would buy from them again in the future. It was easy and fast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this great review. We appreciate you and your business and look forward to serving you again.
Customer service is amazing
These guys are great got me right in for service. They had a loaner car ready for me. Best of all they took care of all the repairs the same day. I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this amazing review. We appreciate you and your business and thank you for the recommendation.
Excellent service experience
We brought our 2021 Land Rover Discovery due to a problem, and Ernie Nolasco (Service Advisor) go above and beyond helping us. He is very knowledgeable, helpful and courteous. He didn’t try to upsell us. Highly recommended if you need to bring your car for service and ask for Ernie Nolasco.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much. We will pass tis on to Ernie and the team. We appreciate you and look forward to serving you again.
The best of ALL!
I have been to 3 Land Rover dealers in the SF Bay area for both purchases and servicing. After some pretty terrible experiences elsewhere, I can say that Land Rover Redwood City is the place to go if you want straightforward salespeople, honest and competent servicing and the all around best for your vehicles. Its even comfy there to wait for your vehicle during servicing. Its really the only choice to make in the City or on the peninsula!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this recommendation. We strive for customer excellence and ease at vehicle purchases. We look forward to serving you again. Enjoy the road in your new car!
Great service 2023
We have been at this dealership for over 15 years and we have had multiple different vehicles and have worked with multiple different service people. Right now, Jesus, Ernie and Mara have all been wonderful! They are responsive, attentive, and listen to concerns, and they ensure they fulfill service expectations.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this amazing review of our Service Department. We will be sure to pass this on to the team. We appreciate you!
Excellent Service
Really amazing service despite being short staffed right after the New Year. Addressed directly our concerns. Came to help us on day off. Truly top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We thank you and appreciate you. We look forward to serving you again in the future.
Best car buying experience!!!
My experience at the redwood city Land Rover dealership was so nice! DJ help me through my buying process and was great. I’m so thankful that he was able to help me through that process and just make everything so much easier for me. He was very nice and very patient with me and I just overall enjoyed my whole experience there. I would highly recommend friends and family or anyone who is looking for a Land Rover to consider Redwood City location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this 5-star recommendation. Welcome to the family. Enjoy the road in your new car and we look forward to serving you again.