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Land Rover Redwood City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (214 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover Redwood City from DealerRater.

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Great Service

Mara is the best advisor. Brought in my Sport for standard maintenance and everything was taken care of quickly. So pleasant to work with and great followup!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the 5-stars! We appreciate you.

Great service

Excellent service from Mara and I appreciated the loaner car. Issue was fixed promptly and they even proactively addressed a recall. I was very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the 5-star review. We appreciate you and your business.

Exceptions Service!

Service advisor was exceptional. Great customer care, thoughtful and respectful. In a time that is challenging to find quality customer service, it is highly appreciated to receive superior customer care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service team!

They did a great job on my service. Very responsive w/ messages and updates. Great loaner, great customer support and highly recommended. really appreciate the service team. Went above and beyond yo make it a great experience. Car is running like new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealer, great services.

I was searching for a previously owned Lexus RD350. And found one here at the dealership. They were able to provide a very competitive price and I then purchased from them. The car was in great condition. I found a nail punch in one of the tires. They replaced it with a new tire. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service Redwood City Land Rover!

My experience at Redwood City Land Rover was definitely 5 stars!!!! Both DJ and Luan provided A grade customer service went above and beyond to make sure our client experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Marvin was most knowledgeable about the defender and made sure every part of the sale experience was to my satisfaction. Made efficient use of my time .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrific

Great service. Fast. Efficient. Courteous. Transparent. Highly recommend this dealership to those seeking a new car. Both the Sales and Service teams are really excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Dealership in the area!!

Great Service, Mara our service rep always goes above and beyond. Overall all the staff is very nice and friendly, I recommend buying a car from them or atleast get your Rover serviced from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Custom Order

I’ve been their customer for quite a few years. This is my first time for custom order. My sales associate Mike Kim has been very helpful and professional as always. Keep me posted regularly from day one. Everything was as promised. The whole team including their service department have been awesome. I would also like to mention their new finance manager Christina. Good recommendations on service contracts and pushy at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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