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Matthews CDJR

(440 reviews)
Visit Matthews CDJR
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (888) 910-4079 (888) 910-4079
Used (888) 910-4176 (888) 910-4176
Service (888) 910-4240 (888) 910-4240

Reviews

(440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews CDJR from DealerRater.

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My wife and I are very pleased with our RAM purchase.

My wife and I are very pleased with our RAM purchase. Kelly Van Horn - our salesman - was very attentive in satisfying our "wishes" in the purchase. He also stayed in contact and forwarded answers to our requests even after hours. We are located approx. 500 miles from Vinita, OK here in Texas and he made a long distance deal not only doable but stress free. We took delivery of our RAM tonight and the truck exceeded our expectations! We are very satisfied with Kelly and Matthews CDJR. We highly recommend this dealership for your new vehicle purchase. We will definitely deal with Matthews CDJR again... The Vineyard Family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service department did a good job with all the

Service department did a good job with all the maintenance work needed on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. Truly appreciated!

Dealership had truck for 30 days in service and as far as

Dealership had truck for 30 days in service and as far as I know only thing they did was run my batteries dead. Truck was in for an ECM replacement

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great experience at this dealer.

Had a great experience at this dealer. Kelly was very straight forward and easy to work with. I would purchase another vehicle from him without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent advice, timely service, courteous.

Excellent advice, timely service, courteous. Waiting area clean and comfortable. Other staff kind to check me out after 5:30 pm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kelly was very helpful and accommodating.

Kelly was very helpful and accommodating. Easiest process I have ever had buying a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Taylor was great and answered all our questions.

Taylor was great and answered all our questions. We drove 3 hours to see a very specific model we were looking for. The buying process went well and we were out the door with a new vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience Great buying experience with Phil

Great buying experience Great buying experience with Phil Longacre and Matthews staff! I would go back and recommend them ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always quick and fun to deal with.

Always quick and fun to deal with. It's where I go! Each and every time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I went in just to see what they could do for me.

I went in just to see what they could do for me. We were completely upside down in our vehicle and needed some options to get out of it. Kelly Van Horn went above and beyond helping us come up with a solution to our situation. Never did I think it would be so easy, but he worked his butt off and got it done! We left there with not one, but two new vehicles! I absolutely will be back and continue to buy from Kelly again and again! Never have we had such a wonderful salesman who wasn’t pushy and actually listened to our wants and concerns. Thank you so much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.