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Matthews CDJR

(440 reviews)
Visit Matthews CDJR
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (888) 910-4079 (888) 910-4079
Used (888) 910-4176 (888) 910-4176
Service (888) 910-4240 (888) 910-4240

Reviews

(440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews CDJR from DealerRater.

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Kelly VanHorn has the best customer service that I’ve

Kelly VanHorn has the best customer service that I’ve seen in a long time. He got the job done quickly!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought a 2021 truck I drove it twice and it went into

Bought a 2021 truck I drove it twice and it went into limp mode there is no part through Chevy and no ETA for arrival of the parts I’m certain they cleared the code and sold the truck. I called the service department although he was willing speak with me on the phone he said there was nothing he could do. Stuck with an expensive anchor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very cooperative and knowledgeable Explain very thing

Very cooperative and knowledgeable Explain very thing they did and what the cost would be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very patient and willing to help me through the process

Very patient and willing to help me through the process of finding a vehicle. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly, Kelly and Ron where easy to work, no

Very friendly, Kelly and Ron where easy to work, no pressure and very accommodating Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

After searching for months, they were able to get us in

After searching for months, they were able to get us in the car we wanted with the perfect price to match.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kelly VanHorn is the above & beyond car salesman!

Kelly VanHorn is the above & beyond car salesman! When it was time to trade in my vehicle he found something that was in my price budget, safe, & family friendly. Thank you KVH!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Their custom service is outstanding!

Their custom service is outstanding! They always kept me informed and very professional and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bought a vehicle from KELLY VANHORN.

Bought a vehicle from KELLY VANHORN. We love him best salesman ever and we love our new ride!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very helpful staff.

Very helpful staff. Easy selection on the cars. Big town service with that small town smile and charm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.