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(726 reviews)

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Excellent customer service. Prompt, Joe kept me informed...

Excellent customer service. Prompt, Joe kept me informed of everything in detail. All the staff there is courteous and engaging. I would certainly return in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star Rating! We are glad that we were able to create a courteous and engaging experience and we hope that we see you again in the future! ~The Whaling City Team

Friendly knowledgeable staff. Work with my budget to get...

Friendly knowledgeable staff. Work with my budget to get me in the vehicle I wanted. Owner personal introduced himself to me not something you normal see at dealerships. Very pleased with the whole experience. Would highly recommend to anyone looking for a vehicle. They offer a $1000.00 trade up coupon towards a new purchase which was very helpful and a nice bonus to my trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Such a great car buying experience Joe and Aaron and the...

Such a great car buying experience Joe and Aaron and the whole team were amazing. I’ve had poor experiences in the past with another local dealership, the team at Whaling City was great, will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice people! Evert was super super friendly and made...

Very nice people! Evert was super super friendly and made my very first car purchase as easy as possible! I actually can’t wait to bring my car in for service since this was such a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dan was excellent Spent time with us going over...

Dan was excellent Spent time with us going over everything. We brought our fusion in for service and ended up purchasing a 2017 Lincoln. Very happy with our purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My son and I worked with Mitch and test drove three...

My son and I worked with Mitch and test drove three vehicles to really get a feel for what was available and got a great deal on a Ford Edge. Thanks Mitch !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase was quick and effortless. Tyler did a great job...

Purchase was quick and effortless. Tyler did a great job getting me and my wife into our new 2020 Ford Ranger. Whaling City has the looks of a high end/high pressure dealership but the hospitality of a low pressure, friendly establishment. I would 100% buy another vehicle from Tyler and Whaling City again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome sales and service very helpful. There sales man...

Awesome sales and service very helpful. There sales man know there stuff about the vehicles they are selling. They have best deal around by far!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alberto Santana need a raise he did a fantastic job and...

Alberto Santana need a raise he did a fantastic job and he is a pleasure Young gentleman that I’m willing to refer my friends and family to him. Awesome and as a sale representative .Thank you Alberto Santana for your help .God blessed you and your family & Stay safe😀🙏🏽

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I selected the car online from the dealer photos,...

I selected the car online from the dealer photos, requested a quote and followed with completing the credit appl online. I only had to go to the dealership at the end to sign documents and pickup the car. Seamless experience for someone who works full-time and doesn’t have a lot of time available. Salesman (Dan) was super helpful pairing the car to my phone as well.the finance person was awesome as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.