Joe Bullard Chevrolet

3.6
(57 reviews)
Visit Joe Bullard Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (251) 406-8543 (251) 406-8543
Used (251) 406-8559 (251) 406-8559
Service (251) 406-8525 (251) 406-8525

Inventory

See all 169 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2020.
Joe Bullard Chevrolet proudly offers sales and service for new certified pre-owned Chevrolets and other used vehicles in Mobile AL.
Extending our family to better serve yours. Joe Bullard Chevrolet

Service center

Phone number (251) 406-8525

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

3.6
(57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Service was fast, service area and waiting area was neat

Service was fast, service area and waiting area was neat and clean, service writer was courteous and friendly.

5.0

Service was fast, service area and waiting area was neat

Service was fast, service area and waiting area was neat and clean, service writer was courteous and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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5.0

Had a great experience purchasing a used vehicle.

Had a great experience purchasing a used vehicle. Jason Powell made the experience quick and enjoyable. I was finished with all my paperwork before the truck was finished being detailed! Great experience!

5.0

Had a great experience purchasing a used vehicle.

Had a great experience purchasing a used vehicle. Jason Powell made the experience quick and enjoyable. I was finished with all my paperwork before the truck was finished being detailed! Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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1.0

I have a 2022 Silverado that I bought new from Bullard in

I have a 2022 Silverado that I bought new from Bullard in January of 2023 that I have had problems from day one.I went to the dealership in August because of electrical problems .There was a engine light on the dash also when I carried it in and told them of all the other problems I was having,adaptive cruise control,radio going off and on,automatic dimmer not working.When I picked the truck up they said every thing was fixed long story short when I got home I looked at the work order and none of the items I told them about was even on the work order.I called them and they said they brought up 8 codes on the truck and they would have to get with GM tech and engineers and see how to fix.Never calls back this was August 2023.Carried it back twice since then the last time 1-11-2024.The service personnel promised me he would call me the next day and give me a heads up on the repair never called so I called him no answer.The 13th I called back no answer on his line nor would the service dept answer their line.A few minutes later service rep texted and said he was on the phone with a customer in regard to a extended warranty and that the guy that had worked on my truck was not there and he would get with him and call me right back…1-14-2024 still waiting for the call…This is the same thing that has been going on since 8-2023. Evidently they can’t call out on their phone.Very Very Disappointed!!!!

1.0

I have a 2022 Silverado that I bought new from Bullard in

I have a 2022 Silverado that I bought new from Bullard in January of 2023 that I have had problems from day one.I went to the dealership in August because of electrical problems .There was a engine light on the dash also when I carried it in and told them of all the other problems I was having,adaptive cruise control,radio going off and on,automatic dimmer not working.When I picked the truck up they said every thing was fixed long story short when I got home I looked at the work order and none of the items I told them about was even on the work order.I called them and they said they brought up 8 codes on the truck and they would have to get with GM tech and engineers and see how to fix.Never calls back this was August 2023.Carried it back twice since then the last time 1-11-2024.The service personnel promised me he would call me the next day and give me a heads up on the repair never called so I called him no answer.The 13th I called back no answer on his line nor would the service dept answer their line.A few minutes later service rep texted and said he was on the phone with a customer in regard to a extended warranty and that the guy that had worked on my truck was not there and he would get with him and call me right back…1-14-2024 still waiting for the call…This is the same thing that has been going on since 8-2023. Evidently they can’t call out on their phone.Very Very Disappointed!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jackie, we apologize for the ongoing issues with your Silverado. We understand how frustrating it can be. We're notified management of your experience and they will be touch with you on Monday. Thank you for your patience and we apologize for any inconviences.

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2.0

I had a scheduled appointment for a simple oil change.

I had a scheduled appointment for a simple oil change. The first thing I was told when I arrived by the mechanic was. I'll the only one here. It's going to be a Minimum of two hour wait.

2.0

I had a scheduled appointment for a simple oil change.

I had a scheduled appointment for a simple oil change. The first thing I was told when I arrived by the mechanic was. I'll the only one here. It's going to be a Minimum of two hour wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Paul, we apologize for the wait you experienced during your oil change appointment. We understand your frustration and we'll work on improving our scheduling process to ensure a more efficient service. Thank you for bringing this to our attention.

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5.0

Customer service told me up front how long it might take,

Customer service told me up front how long it might take, smiling the whole time. The waiting area was so nice, with snack, and something to drink. Thank you so much great team.

5.0

Customer service told me up front how long it might take,

Customer service told me up front how long it might take, smiling the whole time. The waiting area was so nice, with snack, and something to drink. Thank you so much great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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3.0

Ridiculous Fee

Oil change was okay but they charge a 3 dollar document storage fee which is just a made up fee. If they charge that, then why not an electricity fee, and a water fee, and maybe an air fee. I will be looking for another place that doesn’t charge ridiculous made up fees.

3.0

Ridiculous Fee

Oil change was okay but they charge a 3 dollar document storage fee which is just a made up fee. If they charge that, then why not an electricity fee, and a water fee, and maybe an air fee. I will be looking for another place that doesn’t charge ridiculous made up fees.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting us!

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5.0

Excellent

Excellent service. Everyone was courteous and professional. My vehicle was serviced and cleaned in a very short period of time. I left the dealership very satisfied.

5.0

Excellent

Excellent service. Everyone was courteous and professional. My vehicle was serviced and cleaned in a very short period of time. I left the dealership very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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5.0

Everything was great. Our Service Advisor was very

Service Department: The Service Advisor Mr. Lowther was very professional, courteous and helpful. He got us in and out very quickly. He kept us updated on the status of our vehicle. He also let us know what our vehicle maintenance will need in the future. He was great. The service waiting room is great. He is an asset to The Joe Bullard Joe Bullard Chevrolet Team. We were very satisfied. Thanks very much to The Joe Bullard Team for everything that you do.

5.0

Everything was great. Our Service Advisor was very

Service Department: The Service Advisor Mr. Lowther was very professional, courteous and helpful. He got us in and out very quickly. He kept us updated on the status of our vehicle. He also let us know what our vehicle maintenance will need in the future. He was great. The service waiting room is great. He is an asset to The Joe Bullard Joe Bullard Chevrolet Team. We were very satisfied. Thanks very much to The Joe Bullard Team for everything that you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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1.0

Awful and Dusrespectful Customer Service

On May 19th I had a scheduled service in which I booked days prior. I received a phone call the day before to confirm my scheduled service. The shuttle was a part of my booking. When I arrived, the technician asked my name and what I was in for. He found my name and proceeded to share that I booked the shuttle. He immediately told me that the shuttle won't start till 8:00 am. I told him that I booked a 7:30 am appt. assuming I could be shuttled to work. He then, went to speak with someone else and they arranged for Ethan to take me to work. Later that evening, when I arrived to pick up my car. It was an awful experience. The technician Rob Lowther, asked for my name. He proceeded to pull up my information. I told him that I'd like to use my GMC rewards. He told me that I needed to provide the last four digits of my member number and email in which I receive my notifications. I did so. After Rob gave me my total amount. I paid. Rob gave me my change. He then handed me my keys and invoice receipt and told me my car was out that door to the right. He pointed to the back garage door that led to the lot full of cars. As he did that, the technician on the register checking out the other customer told him, "You're all set sir and I'll bring your car right around". The technician walked out the same back garage door that Rob told me to go out of to get my car. I was pressing the button trying to find my car. The technician who went to get the other customer's car saw my trunk go up and hollered across the lot to let me know where my car was. Please under racism is alive and well. It is subtle and undercover, but certainly not missed. I am a black female, the other customer was a white male. God sits high and looks low, but my business Joe Bullard can not get anymore.

1.0

Awful and Dusrespectful Customer Service

On May 19th I had a scheduled service in which I booked days prior. I received a phone call the day before to confirm my scheduled service. The shuttle was a part of my booking. When I arrived, the technician asked my name and what I was in for. He found my name and proceeded to share that I booked the shuttle. He immediately told me that the shuttle won't start till 8:00 am. I told him that I booked a 7:30 am appt. assuming I could be shuttled to work. He then, went to speak with someone else and they arranged for Ethan to take me to work. Later that evening, when I arrived to pick up my car. It was an awful experience. The technician Rob Lowther, asked for my name. He proceeded to pull up my information. I told him that I'd like to use my GMC rewards. He told me that I needed to provide the last four digits of my member number and email in which I receive my notifications. I did so. After Rob gave me my total amount. I paid. Rob gave me my change. He then handed me my keys and invoice receipt and told me my car was out that door to the right. He pointed to the back garage door that led to the lot full of cars. As he did that, the technician on the register checking out the other customer told him, "You're all set sir and I'll bring your car right around". The technician walked out the same back garage door that Rob told me to go out of to get my car. I was pressing the button trying to find my car. The technician who went to get the other customer's car saw my trunk go up and hollered across the lot to let me know where my car was. Please under racism is alive and well. It is subtle and undercover, but certainly not missed. I am a black female, the other customer was a white male. God sits high and looks low, but my business Joe Bullard can not get anymore.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ms. Scruggs, thank you for taking the time to leave us a review. We do not tolerate any forms of racism in our dealerships. We apologize that our advisor did not bring your vehicle around, or guide you in the direction of where it was, we must do better for each and every client no matter how busy we are. Our service manager Sean, tried to discuss this matter with you but unfortunately nothing was resolved. We would love the opportunity to make things right for you at your convenience. 251-301-0227

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1.0

Awful and Dusrespectful Customer Service

On May 19th I had a scheduled service in which I booked days prior. I received a phone call the day before to confirm my scheduled service. The shuttle was a part of my booking. When I arrived, the technician asked my name and what I was in for. He found my name and proceeded to share that I booked the shuttle. He immediately told me that the shuttle won't start till 8:00 am. I told him that I booked a 7:30 am appt. assuming I could be shuttled to work. He then, went to speak with someone else and they arranged for Ethan to take me to work. Later that evening, when I arrived to pick up my car. It was an awful experience. The technician Rob Lowther, asked for my name. He proceeded to pull up my information. I told him that I'd like to use my GMC rewards. He told me that I needed to provide the last four digits of my member number and email in which I receive my notifications. I did so. After Rob gave me my total amount. I paid. Rob gave me my change. He then handed me my keys and invoice receipt and told me my car was out that door to the right. He pointed to the back garage door that led to the lot full of cars. As he did that, the technician on the register checking out the other customer told him, "You're all set sir and I'll bring your car right around". The technician walked out the same back garage door that Rob told me to go out of to get my car. I was pressing the button trying to find my car. The technician who went to get the other customer's car saw my trunk go up and hollered across the lot to let me know where my car was. Please under racism is alive and well. It is subtle and undercover, but certainly not missed. I am a black female, the other customer was a white male. God sits high and looks low, but my business Joe Bullard can not get anymore.

1.0

Awful and Dusrespectful Customer Service

On May 19th I had a scheduled service in which I booked days prior. I received a phone call the day before to confirm my scheduled service. The shuttle was a part of my booking. When I arrived, the technician asked my name and what I was in for. He found my name and proceeded to share that I booked the shuttle. He immediately told me that the shuttle won't start till 8:00 am. I told him that I booked a 7:30 am appt. assuming I could be shuttled to work. He then, went to speak with someone else and they arranged for Ethan to take me to work. Later that evening, when I arrived to pick up my car. It was an awful experience. The technician Rob Lowther, asked for my name. He proceeded to pull up my information. I told him that I'd like to use my GMC rewards. He told me that I needed to provide the last four digits of my member number and email in which I receive my notifications. I did so. After Rob gave me my total amount. I paid. Rob gave me my change. He then handed me my keys and invoice receipt and told me my car was out that door to the right. He pointed to the back garage door that led to the lot full of cars. As he did that, the technician on the register checking out the other customer told him, "You're all set sir and I'll bring your car right around". The technician walked out the same back garage door that Rob told me to go out of to get my car. I was pressing the button trying to find my car. The technician who went to get the other customer's car saw my trunk go up and hollered across the lot to let me know where my car was. Please under racism is alive and well. It is subtle and undercover, but certainly not missed. I am a black female, the other customer was a white male. God sits high and looks low, but my business Joe Bullard can not get anymore.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ms. Scruggs, thank you for taking the time to leave us a review. We do not tolerate any forms of racism in our dealerships. We apologize that our advisor did not bring your vehicle around, or guide you in the direction of where it was, we must do better for each and every client no matter how busy we are. Our service manager Sean, tried to discuss this matter with you but unfortunately nothing was resolved. We would love the opportunity to make things right for you at your convenience. 251-301-0227

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