Reviews
No pressure
I bought my last Honda at Howdy Honda when Justin was probably in Little League. Now working on a new one and Justin is easy to talk to and understand. He's helpful without being pushy and I am feeling no pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Justin Fuller is amazing
Justin Fuller is amazing. Honest, works with you, and knows everything that there is to know about Honda's. He is hands down the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience
Justin Fuller sold me the car and went through all my questions thoroughly. He was very polite and honest. I appreciated all his help. He has followed up with me since I own the car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Plus five stars
Howdy the dealer we keep coming back too! Makes customers feel like family but remains professional. Meets and listens to what customer wants. Austin Tx Dealer that makes car buying easy, fun and best deals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience!!
Brad P. made our sales experience a fantastic one... AGAIN!!! Brad manages to make you feel as though you are the only customer in the entire dealership. He made my partner and I feel welcome and got us a great deal on our Honda Odyssey. I will only do business with Howdy Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AVOID AT ALL COSTS
If you're a single female, this is the last dealership you should ever visit! The first thing the sales person Rex asked me was, "Are you here to buy the car, because I'm really busy." Rex told me almost nothing about the Civic EX on my test drive, just that it was "award winning" and it wasn't even waiting almost 2 hours from the test drive to FINALLY being presented with lease figures (thank God I had a book with me!) that was the worst of my experience. They presented me with the highest numbers of any of the dealerships that had emailed me pricing, and when I told him that I was going to need better monthly payments, he came back from speaking with his managers and told me, "You need to either pick an LX, this is the best pricing you're going to get, or you just can't have the civic." Needless to say I walked out completely insulted that they wouldn't even negotiate a single dollar off the highest price. I bought the car the next day First Texas Honda for a good deal.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Low-pressure sales tactics. Welcoming environment.
I didn't buy a car (yet) but I have been to other dealers and Howdy Honda was a lot friendlier and less stressful than the others. There was no slimy sales tactic -- just a quick "okay, here's the car you were looking for," and a "sure, you can test drive it." They didn't even need my DL to test drive it. And then when I said I needed to shop around, they let me go without the desperate moves that many other dealerships do. I haven't bought anything yet but when/if I do, I would try here first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
It’s about sales not service
Clicked a box on their website asking whether an advertised car was still available. Five emails and one call later I still can’t get the question answered but they sure do want me to come in. It’s clearly about sales not service. Rule 1 of good service: answer people’s questions. I’m in the market for an Accord but won’t use a dealership that doesn’t answer simple questions.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
excelLent service and excellent sales department
Excellent service and excellent sales department. I purchased and new CRV and love the vehicle. I arrived at the dealership and told the salesmen exactly what I was looking for and he brought it up, I drove it and purchased it was finished with the sale in an hour. I have been getting my car serviced there as well an I am very satisfied with the work and the pricing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brad Plauche & Howdy Honda are THE BEST!!!
I just purchased my second vehicle from Brad Plauche! He is THE ONLY sales consultant I would deal with! He is ALWAYS patient, professional, knowledgeable & kind! And . . . he gives the best deal!!! If you want THE BEST, go to Howdy Honda & ask for Brad Plauche!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase