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Reviews

Buyer beware of this dealership's add-on practices.

June 30, 2024
By HondaBuyer2024 on DealerRater

Buyer beware of this dealership's add-on practices. While they say that they honor Costco pricing. If you compare the pricing that they have listed on the website to their Costco pricing sheets, you will find that they add a huge number of add-ons (like LoJack, Pinstripe, Tint, Door Guards, PermaPlate). They charge thousands for these items and then use the "Costco after market discount" to suggest that they are providing a discount. Avoid this dealership if you want a fair deal, they are operating under the old "sleezy add-on" practice. Trust is important

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, I apologize for any frustration you experienced with our pricing. Transparency and fairness are important to us. It's concerning to hear that you were dissatisfied with your experience. I would like the opportunity to speak directly with you and resolve this for you. Please reach out to me on my cell phone 972-670-7219 at your convenience. I look forward to hearing from you. David Tunnell AMG davidt@hondacarsofrockwall.com Cell Phone 972-670-7219