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DARCARS Greenwich Infiniti

(687 reviews)
Visit DARCARS Greenwich Infiniti
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (203) 496-4264 (203) 496-4264
Used (203) 496-4395 (203) 496-4395
Service (203) 813-4062 (203) 813-4062

Reviews

(687 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Greenwich Infiniti from DealerRater.

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Greenwich Infiniti is a great place to buy a car!

My recent visit to Greenwich Infiniti was a great one. I would recommend this dealership for their great customer service experience overall, and the way that they patiently dealt with me and catered to my needs. The dealership overall and personnel were very professional and attentive. I would give them a great recommendation and it's an awesome place to purchase a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service from beginng to the End

It's not every day that someone makes the decision to purchase a new car but Greenwich Inifiniti definitely made the process effortless. From start to finish everyone was friendly, knowledgeable, and went above and beyond. I visited another Infiniti prior and unfortunately had an extremely different experience which is exactly why I did not purchase from that other dealership in Westchester. Greenwich Infiniti understood what I was looking for and together we came up with a deal that worked for both of us. I could not be more pleased. This from a prior Audi owner of many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New lease

Top notch sales team. Friendly, knowledgeable, courteous and very accommodating. No pressure sales pitch. They work well together as a team to get it right for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great job

As always , The service team at Greenwich Infiniti does a great job. You are the BEST, that means you Paula and you Michael. I am so glad that I purchased my Infiniti from Geenwich with the help of my salesman Luis Rodriguez. I will definitely purchase my next Infiniti from Grenwich. Thanks guys. Johnny B,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good dealership

Im been through a lot of dealership, and this one was the best. i wasn't planning on purchasing my car here but Craig Noe was a reason why i have purchased a car because he helped me find the car i need and made it very fast and possible i recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Truly exceptional! Excellent pricing. Outstanding service.

I received highly personalized and truly exceptional customer service from Luis Rodriguez who respects and cares about his customers and it shows throughout the process. On the Finance side Joseph Chirinian was also very professional, knowledgeable and courteous. I was very pleased with the entire experience from start to finish and would definitely recommend buying from Luis Rodriguez and this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great customer services

I work with ALEX FAKHIR I NEVER MET A SALES PERSON THAT WAS SO GREAT AND KNOWLEDGEABLE ABOUT THE 2017 Q70S THAT I AM LEASING NOW IT WAS JUST A GREAT EXPERIENCE AND WOULD RECOMMEND HIM TO ANYBODY WANT TO THANK HIM AGAIN ANGELO MECCA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Greenwich (CT) Infinity - THE BEST in service and quality !

I saw a pre owned vehicle on CarGurus, and called for information. I spoke with ALEX FAKHIR, product specialist. He provided initial information and arranged for me to visit to see the car. He answered my questions, called back when he said he would. On arrival, I met Alex and his coworker Joe. It was raining, and they took the time and effort to put the car in the showroom so I could see it comfortably!!! The car was immaculate, and he gave me the history of how the dealership came to get the car. We spoke at length regarding what I wanted in a vehicle. He LISTENED and offered suggestions. HELPFUL SUGGESTIONS, NOT a sales pitch that escalated during conversation as I had experienced with other dealerships. He had the product knowledge also !! I truly believe he wanted to put the right person in the right car ! From sales, to service Manager who put the car thru inspection, to Joe (later Edward also) the Finance Officers, the transaction was SEAMLESS!!! Pleasant and painless ! I would recommend this dealership to anyone !!! As it has been said : "It don't get better than this !"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Certified Pre-Owened 2014 Q50

I was in the market to purchase my first car. Greenwich Infiniti was extremely helpful in helping me find which Infiniti would best suit my needs. When we found the car, they were able to explain everything to me very clearly so I would not leave confused. The overall process was very smooth. I highly recommend this dealership to anyone in the market for an Infiniti. You will not leave disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Amazing service & follow up..

This dealership is top notch, extremely responsive and knowledgeable about their products. My experience was flawless from beginning to end. I drove 1 hr to this dealership and now will only shop for Infinti's at Greenwich Infinti. Chaz & Joe are true professionals for young guys, not your typical car salesmen. I am thrilled with my new 2016 Q50 sport . Thank you Greenwich Infinti !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.