Reviews
Avondale dealership and staff are a pleasure to work
Avondale dealership and staff are a pleasure to work with! Lee Oden was exceptional in promoting the dealership and the Maserati I was interested in purchasing. I would not hesitate in dealing with Lee Oden and Avondale in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent high-touch customer experience.
Excellent high-touch customer experience. Working with Beth was wonderful - she provided thoughtful advice and was very patient as my wife and I considered our options. Five stars!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Señor Lee is the best , I am very happy with my car, I
Señor Lee is the best , I am very happy with my car, I will definitely will go back soon to buy another car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just purchased a 2018 Maserati GranTurisimo from them.
I just purchased a 2018 Maserati GranTurisimo from them. It had only 4K miles. However, in my first 150 miles of driving, the front right tire completely blew out, disintegrated literally. I had the car towed to Boardwalk Maserati because they are closer. It turns out all four tires are different years, different wear, etc. And all 4 need to be replaced. I have 5,000 dollars in repairs for a car with only 4K miles. The only thing Avondale offered was a $500 service credit and empty platitudes about their 'ethical business'. I note that several years ago when they were "Park Place Premium" I had purchases a certified pre-owned Bentley Continental from them. It broke down the first time I took it for a drive, and had a host of electrical problems. I got rid of it promptly. Their 'preowned' cars are a nightmare, do yourself a favor and do not buy from them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Easttom, we are so sorry to hear about what happened and for the inconvenience it undoubtedly caused. We shared your concerns with our General Manager who reached out to you personally to discuss the diagnosis and your concerns regarding your vehicle. If you have any questions, he is going to be the best person to speak with. Should you have difficulty connecting or do not see his email in your inbox, please reach out to us directly at social@avondale.com and we will make sure everyone is connected. Thank you!
Terrible Pre-Owned Experience
I just purchased a 2018 Maserati GranTurisimo from them. It had only 4K miles. However, in my first 150 miles of driving, the front right tire completely blew out, disintegrated literally. I had the car towed to Boardwalk Maserati because they are closer. It turns out all four tires are different years, different wear, etc. And all 4 need to be replaced. I have 5,000 dollars in repairs for a car with only 4K miles. The only thing Avondale offered was a $500 service credit and empty platitudes about their 'ethical business'. I note that several years ago when they were "Park Place Premium" I had purchases a certified pre-owned Bentley Continental from them. It broke down the first time I took it for a drive, and had a host of electrical problems. I got rid of it promptly. Their 'preowned' cars are a nightmare, do yourself a favor and do not buy from them
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Easttom, we are so sorry to hear about what happened and for the inconvenience it undoubtedly caused. We shared your concerns with our General Manager who reached out to you personally to discuss the diagnosis and your concerns regarding your vehicle. If you have any questions, he is going to be the best person to speak with. Should you have difficulty connecting or do not see his email in your inbox, please reach out to us directly at social@avondale.com and we will make sure everyone is connected. Thank you!”
Very clean and welcoming atmosphere.
Very clean and welcoming atmosphere. Everyone was respectful and kind. Mr Lee Oden is by far the best salesman I’ve ever had to do business with. He makes you feel comfortable and valued
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Heath and Simon were both great to work with in my new
Heath and Simon were both great to work with in my new 2022 Bentley purchase. This is our 5th Bentley and we appreciate how great they are to work with. Jim
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I randomly decided to go this dealership about a week ago
I randomly decided to go this dealership about a week ago with no intentions of buying a car. But because of the service that they provided and their sales rep (Madison) went above and beyond the call of duty, I ended up walking out with my new Mclaren 720s. They were courteous, responsive and very professional. I will recommend these guys to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything was handled professionally as anticipated- no
Everything was handled professionally as anticipated- no complaints - would do business with your company again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience.
Great experience. David Huckabee was extremely helpful and knowledgeable about the cars. He worked with me and made car buying hassle free. The dealership looks great and has an excellent selection of cars. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car