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Avondale Premier Collection

(232 reviews)
2025 national dealer award
View 21 awards
2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 national dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Avondale Premier Collection from DealerRater.

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Grace was amazing - one of the best.

Grace was amazing - one of the best. She was able to get answers to all questions and made the experience such a pleasant experience. She knows her stuff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are glad Grace was able to answer all your questions and provide you with an Elevated Experience here at Maserati Dallas. We look forward to helping you in the future!

Over the years I have worked with Heath Strayhan and his

Over the years I have worked with Heath Strayhan and his group. From my recent DB11 purchase to the service of my vehicles everything has been week done, timely, and they keep me fully apprised. Cannot recommend them enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Gregory! We are glad Heath and our team over at Premier Collection were able to provide you with Elevated Experiences with your Aston Martin DB11. We look forward to helping you with any of your Aston Martin needs in the future!

Reynaldo handled my concierge service with experienced of...

Reynaldo handled my concierge service with experienced of a true professional and went above and beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are glad we were able to provide you an Elevated Service Experience here at Maserati Dallas. We look forward to helping you with any of your service needs in the future!

Top level service!! Appointment on time, good...

Top level service!! Appointment on time, good communication on progress. Estimate clear upfront. Car returned clean! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Robert! We are glad we were able to provide you an Elevated Experience here at Aston Martin Dallas. We look forward to helping you with any of your service appointments in the future!

Lee O. is a top notch professional asset and exhibits...

Lee O. is a top notch professional asset and exhibits superb customer service. He listened and delivered. Avondale delivers an elevated experience all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are glad Lee was able to provide you an Elevated Experience at our Dealership. We look forward to helping you again with any of your Maserati needs in the future here at Maserati of Dallas!

Outstanding service experience! Sharon, the service...

Outstanding service experience! Sharon, the service advisor, was absolutely top notch. The technician performed all the work flawlessly and completed the work even more quickly and efficiently than I had anticipated. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are glad we were able to provide you an Elevated Experience here at Premier Collection service. We look forward to helping you with any of your service appointments in the future!

Heath and Simon went above and beyond from the ordering...

Heath and Simon went above and beyond from the ordering process to delivery of my 2022 Bentley Bentayga Speed. There is a friendly inviting atmosphere in the dealership where they showed a genuine interest in getting to know us and our needs. Simon exhibited the desire to provide the ultimate customer experience and exceed customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are glad that Heath and Simon were able to provide you an Elevated Experience while ordering your new Bentley Bentayga Speed! We always strive to give our clients the best experience with their car purchases. We look forward to helping you with any of your Bentley needs in the future!

Best customer service and experience. Always professional...

Best customer service and experience. Always professional and polite and take care of my schedule needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are glad you had an Elevated Experience at our Premier Collection. We look forward to helping you with your next service appointment!

Ryan and his team at Premier Collection Service Center go...

Ryan and his team at Premier Collection Service Center go above and beyond to compliment my expectations for my car and it’s maintenance. They provided excellent service and loaners car to make the experience desirably repeatable! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are thankful to know that Ryan was able to deliver an elevated service experience for you. Ryan and the Premier Collection Service team really take service to another level and we are sure they would love to work with you again in the future!

Great experience from beginning to end. Scott took care...

Great experience from beginning to end. Scott took care of me and even got the care delivered one the same day of purchase. A couple of minor hiccups with the vehicle's infotainment system, but I feel assured that they will get it worked out soon. Definitely a fantastic experience from my first McLaren purchase. Plan on trading the vehicle for another McLaren next year thanks to how well I was treated during this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Chris! We appreciate the kind words about your experience with Scott at Avondale Premier Collection. We are hoping to hear an update on your vehicle infotainment system soon. Congrats on your first McLaren purchase and hopefully we can work with you again next year.