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Park Place Lexus Plano

(3,408 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 11 awards
2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 546-3598 (833) 546-3598
Used (833) 546-3918 (833) 546-3918
Service (833) 546-3685 (833) 546-3685

Reviews

(3,408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Park Place Lexus Plano from DealerRater.

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Wonderful Car Buying Experience

I can't over-emphasize how easy and painless Brett made this process. He was incredibly straight forward and got us in and out very quickly. He definitely has our future business, and we are sharing our experience with everyone we know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Cure from fear of car salesman.

My husband and I really needed to replace two old cars. Each car had very high mileage and were becoming undependable. We procrastinated making a purchase because we both hated the process of waking into a car dealership. We shopped on Sundays to avoid salesmen. We read reviews about different cars and decided we want to purchase a Lexus. I have an office in Dallas and we live in the New Orleans area. While in Dallas a co-worker recommended that I give Adam Remington a call and set up an appointment. I walked in to Park Place Lexus and soon learned that Adam was a person that I could trust and was determined to help me and my husband find the car that matched our expectations. Adam was very informed about the vehicles and gave us all the information we needed to make a great choice. We purchased our new Lexus from Adam and drive it back to Louisiana. We enjoyed working with Adam so much, we purchased a second Lexus two months later. Adam Remington is our cure from fear of car dealers. When we feel a need to replace one of our cars, we will call Adam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Two in a row

We couldn't make up our mind this time around - stay with what we had, upgrade to a newer model or try something altogether different.. Adam Remington displayed a great deal of patience during our deliberations and, finally, we made up our minds to upgrade to a newer model. The previous model had been issue free during the four years we'd driven it. We thought that a pretty good endorsement. Park Place and Adam were great to work with throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Outstanding Dealership!! Highly Recommend 5 Stars

I made an Internet inquiry on a Lexus RX350 on March 13, and I got a swift and very fair offer from Daniel Moore. My wife and I made a 562 mile round trip from Sugar Land two days later to buy this vehicle. Daniel made sure that the vehicle was ready for a test drive and was in pristine condition. He handled all of the paperwork and purchase agreement himself. This was also the cleanest auto dealership that we have been to, and everyone we interacted with was very pleasant. In just a few hours after arriving, we were driving back home to Sugar Land. We were extremely impressed with Daniel and with Park Place Lexus Plano. We will definitely recommend this place to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easiest car buying experience I ever had

Is was a very pleasant experience! I did not feel pressured and felt like we received a fair deal Tim was the Best to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Most straightforward dealer experience!

No need to talk with multiple people, Brett took care of all the going back and forth parts making the experience that much better. He is very professional and not pushy on certain options/plans, rather gives you his expert advice and leave the final determination to you (the buyer). He's very energetic about the brand he represents and it shows through every step of the car buying process, making it that much more pleasurable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

I had a wonderful experience purchasing my new Lexus UX Gabriel did a good job explaining all the features and made the purchasing seamless. Wendy, my service consultant was equally superb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best car buying experience I have ever had!!!!

I recently sent in an internet inquiry and Kelli Hansen responded within minutes with all the information I asked and then some! When I arrived at the dealership she had all the paperwork ready to go and I was out within 45 minutes. I will recommend all my friends and family to Kelli. I have been purchasing cars for the past 25 years and never have I had such an amazing experience like I did with Kelli.. Please let her know I am so grateful for the unprecedented experience!! I will be a customer for life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent

Excellent experience as always. Robert Gabriel is always professional and is always looking out for the customer. He is a delight to work with. His assistant,, Mark was very helpful and the delivery of my car went smoothly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

Excelente service as always. Very friendly and informative. Very happy w my choice thanks you very much Robert Gabriel. Great customer service can’t ask for more !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.