Reviews
The auto salesman was very kind and polite.
He gave clear and simple information on what I needed on purchasing the vehicle. Had no problem.I would advise anybody looking for a car to go to Middletown Auto sales.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding
My experience with Middletown auto was excellent. I was in the market for a new vehicle and didn't have much luck at other dealerships. The car I was looking for was well over priced at other dealerships and the sales people were too pushy. Pat at Middletown auto sales made me feel at home. He helped me through out the whole process of buying the car and I got what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quality Buying Experience
The team at Middletown Auto Sales offered a professional, low-pressure buying experience. As a buyer traveling from out of state in order to purchase a specific vehicle I happened to find in their inventory, I did not know what to expect by way of customer service at this business. Pat and Joe provided a quality buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleased with used vehicle purchase
We were in the market for a solid used vehicle. Every vehicle we considered at Middletown Auto was in great condition and fairly priced. Joe is professional, friendly, attentive, patient and responsive!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diagnosed leakage problem replaced water pump
Recent repair water pump on 1995 previa was done very well and reasonably priced. Bookmark the service manager and Josh mechanic are very skilled and helpful with advice about how to keep my old fan running. I'm very happy with Pat and the 2005 Sienna that I bought from him. Also very good service Honda in the two years I've had it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trustworthy honest and like family
I have purchased several vehicles from Middletown Auto Sales over the years. Joe and Pat are a winning team. They are fair and trustworthy. When you walk in the dealership, they are both very funny and yet extremely professional. They make buying a car a true joy. They are not the stereotypical " used car salesman". They just want to give people a fair deal. They go above and beyond to put people in a car in a timely fashion. They both even walked us to our car abs wished us luck!! I will tell everybody about this little " treasure" dealership. Thanks Pat and Joe!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, Knowledgeable and Trustworthy
I stopped by the dealership yesterday and drove my car home today. The staff (Joe, Pat and Sharon) were very nice people and easy to work with. The cars I looked at were all in great condition and the one I purchased had been inspected and reconditioned perfectly. I drove away feeling great about the experience and my new (new to me) vehicle. As a single Mom, I always worry that I don't know what I'm doing when it comes to cars. I never felt that way with this team of people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
Pat was very easy to work with. We were able to drive the car to our mechanics in Glastonbury before purchasing the truck. The paperwork process was easy and simple. Overall experience was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
nice experience buying my car
Pat and Joe were exceptional in helping me purchase my car. I didn't feel stressed out and when I arrived to pick up my car all the paper work was done and organized. Very professional and I wouldn't hesitate on buying another car from there. Great experience and very satisfied!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ONCE AGAIN A GREAT EXPERIENCE
My daughter recently received her Connecticut driver's license at age 20. We put it off as long as possible because of finances, her going to college, and I guess just not wanting her to drive. My daughter will be interning this year in the mortuary services as an embalmer, and we needed the third car so she could get back and forth to school, work and her internship. We had been looking at a couple of cars she had an interest in and decided now flipping way on the substandard cars she was looking at. We had purchased a Toyota Highlander about three years ago from Joe at the dealership in Middletown (used to be Sears Auto) and I have nothing but positive expressions of gratitude to the whole staff at the store. Reasonable rates for repairs and services, and they treat you more like family than a customer. Joe explained the whole process to us (again) and found us a great rate for the car that my daughter will be using to finish up her education. Kudos to all of the staff at the office there, Dan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You,Thank You,Thank You