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Bell Road Mitsubishi

(2,460 reviews)
Visit Bell Road Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–4:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (602) 654-3965 (602) 654-3965
Used (602) 654-3926 (602) 654-3926
Service (602) 654-4165 (602) 654-4165

Reviews

(2,460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bell Road Mitsubishi from DealerRater.

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David and ash are both liars.

David and ash are both liars. They told me different things while trying to purchase a vehicle. I will never buy from this place ever! So unprofessional.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re truly sorry to hear about your experience, Vanessa. This is not the level of service we strive to provide. Please reach out to us directly so we can address your concerns and work to resolve the situation. Your feedback is important, and we want to make things right.

Great service, friendly and honest.

Great service, friendly and honest. Always same experience for more than 13 years, will keep coming

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your incredible loyalty over the past 13 years! We’re so glad to hear that you’ve consistently had great service and a friendly, honest experience with us. It’s always a pleasure to serve you, and we look forward to many more years of keeping you on the road!

Professional, Customer Service Oriented.

Professional, Customer Service Oriented. Work done one my SUV well Executed. Will always continue to bring my Montero for all Repairs & Services. ‘Thank You Mitsubishi’

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and loyalty! We’re thrilled to hear you had a great experience and that your Montero is in good hands. We look forward to continuing to provide excellent service for all your repair and maintenance needs. See you next time!

It was easy to make an appointment.

It was easy to make an appointment. Service was quick. The representative kept me informed through the whole process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that scheduling was easy, service was quick, and our team kept you informed throughout. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

I had a really nice experience at Bell Mitsubishi.

I had a really nice experience at Bell Mitsubishi. I got a fantastic new SUV and they were willing to negotiate. Everybody was nice and friendly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Monica! We're delighted to hear about your fantastic experience at Bell Road Mitsubishi and that you love your new SUV. It’s great to know our team’s friendliness and willingness to work with you made the process enjoyable. Enjoy your new ride!

The racist finance department CONSCIOUSLY AND

The racist finance department CONSCIOUSLY AND DELIBERATELY reports FALSE, NOT UP TO DATE information to their lenders which cause SIGNIFICANT DELAYS in processing and closing the deal. Even the bank called me, at one point, accusing the dealer of LYING to them. The content of the credit application I submitted to the dealer is vastly DIFFERENT than the application the dealer submitted to the bank. Even after LITERALLY A TWO MONTH deal this dealer FRAUDULENTLY, PURPOSEFULLY WITHHELD MY CREDIT APPLICATION TO THE BANKS CAUSING A VERY HIGH INTEREST RATE and this is AFTER I THREATENED to sue them. When I did, they said we would just “cancel the deal.”

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for bringing this matter to our attention. We take these concerns seriously and deeply regret any frustration you experienced during your process. We would like to address this situation directly and resolve it as quickly as possible. Please contact us directly so we can investigate further and ensure a resolution.

Always a wonderful play to take my vehicle for service.

Always a wonderful play to take my vehicle for service. I don't know how they do it but each time I come for an oil change it seems like it gets done faster and I am back in the road in no time. Great waiting room and staff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for sharing your experience! We're thrilled to hear that each visit to Bell Road Mitsubishi for service is quick and efficient. Our team works hard to ensure you’re back on the road in no time, and we’re glad you enjoy our waiting room and friendly staff. We look forward to serving yo u again!

thank you.

thank you...always easy to schedule and bring my vehicle in for service here! Much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We’re so glad to hear that scheduling and bringing your vehicle in for service is always easy. We truly appreciate your continued trust and look forward to seeing you again!

Dealer response

Thank you for your kind words! We’re so glad to hear that scheduling and servicing your vehicle with us is always easy. Your support means a lot to us, and we look forward to serving you again in the future!

I specifically ask for certain conditions to be met, and

I specifically ask for certain conditions to be met, and I was pleasantly surprised how well they took my request and followed it. I am also impressed about how candid the staff was with regards to the vehicle purchase and what I can do with my current vehicle. Where there was an opportunity for them to make even more money on an unfair trade, they allowed me to make an informed decision and did not attempt to pressure any sales.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad our team met your requests and provided honest, pressure-free guidance. It’s great to hear you felt well-informed and respected throughout the process. Enjoy your new vehicle, and we’re here if you need anything!

Ray and the team was awesome from start to finish.

Ray and the team was awesome from start to finish. Process was pretty straight forward. All I had to do was pick a cat. They handled the rest. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Ray and the team made the process so smooth and straightforward for you. Picking the car is the fun part, and we’re glad we could take care of the rest. Enjoy your new ride, and let us know if you need anything else!