Reviews
Great customer service!
Great customer service!!! Welcoming people and environment. Offered a loaner right away without asking. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer, Thank you for your kind words! We're so glad you had a great experience and felt welcomed. Providing excellent service and going the extra mile for our customers is what we strive for. We appreciate you and look forward to serving you again at Bell Road Mitsubishi!
We have bought seven vehicles from this dealership over
We have bought seven vehicles from this dealership over the years and have had great service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dennis, Wow, seven vehicles! Thank you for your loyalty and trust over the years. We're grateful for your support and are always here to provide you with great service. Looking forward to helping you again in the future at Bell Road Mitsubishi!
The car I wanted, they passed off as clear title, but it
The car I wanted, they passed off as clear title, but it had a salvage title. Now 3 days later they have still not refunded my deposit. The salesperson, Said, was great. The manager was playing games and lying about the car and the deal. After repeatedly telling me he was giving me the best deal he could, I walked and he called me back and dropped the price another 600. It all went downhill fast when I found the salvage title.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Dear valued customer, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
The dealership was very clean.
The dealership was very clean. Everyone was very welcoming and helpful. We told them what we wanted and they did everything they could to get us the payment we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear valued customer, Thank you for your kind words! We're thrilled to hear that you had a great experience at Bell Road Mitsubishi. Our team is always happy to help and make the car-buying process as smooth as possible. Enjoy your new ride, and let us know if you ever need anything.
We had a fantastic experience, Everyone was very nice We
We had a fantastic experience, Everyone was very nice We purchased a new outlander and just love it Ray and the entire team were great Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Connie! We're thrilled to hear you had a fantastic experience and that you’re loving your new Outlander. Ray and the entire team appreciate your recommendation. If you ever need anything, we’re here for you. Enjoy every mile in your new ride!
Ray Marin made it very easy.
Ray Marin made it very easy. By far the best experience I’ve ever had purchasing a vehicle. He was very honest and straightforward and delivered on exactly what he promised. Highly recommend him and the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Deandre! We’re so happy to hear that Ray made your car-buying experience the best one you’ve ever had. Honesty and transparency are what we strive for, and we’re glad Ray delivered on that for you. We truly appreciate your recommendation and look forward to helping you again in the future!
Had the car I wanted but staff were dismissive and rude.
Had the car I wanted but staff were dismissive and rude. Buying a car here is an awful experience.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Dear valued customer, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
This dealership is by far the worst I have ever dealt
This dealership is by far the worst I have ever dealt with I would never refer even my worst enemy to this place.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear valued customer, Our team strives to provide a great experience for every customer, and we’d appreciate the opportunity to better understand your concerns. Please reach out to us we can assist you further at Bell Road Mitsubishi!
Marco was very prompt in answering my questions.
Marco was very prompt in answering my questions. Ash was also prompt in his replies. Manny was very thorough and our financing was seamless. Would recommend Bell Road.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear valued customer, Thank you for your recommendation! We're glad to hear Ash and Manny made your experience smooth and hassle-free. We appreciate your support and look forward to seeing you again at Bell Road Mitsubishi!
They were very professional in getting my car fixed and
They were very professional in getting my car fixed and it was fixed on the day they said it would be. It was just challenging to get a hold of someone about my car. I was on hold for a while longer than expected.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Dear valued customer, Thanks for sharing your experience! We're glad we could get your car fixed on time, but we hear you on the hold time. We appreciate your patience and will work on improving communication. Let us know if there’s anything else we can do for you at Bell Road Mitsubishi.