Reviews
The shuman dealership is a great place to purchase a new...
The shuman dealership is a great place to purchase a new car. My sales rep was very helpful and very freindly through the whole process
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that Ryan was able to provide you with an excellent experience during your recent visit! We appreciate your business and please let us know if there is anything we can assist you with in the future.
Shuman Chrysler Dodge Jeep Ram will definitely be...
Shuman Chrysler Dodge Jeep Ram will definitely be recommended by myself to friends and family. I will also be back at the end of my lease to lease another vehicle or purchase from this dealer. My only hope is that Jeremy Cheaney will still be at this dealership. He was an amazing example of what a Sales & Leasing Consultant should be. I leased my jeep through the Costco auto buying program. I am also employed by Costco and understand what it means to give excellent member/customer service. Jeremy did just that! When first meeting Jeremy we sat down and just went over what I was thinking. Throughout the interaction I never once felt pressured into making any decisions and he was very helpful with giving his thoughts and honest opinions. He even offered me half of his sandwich his wife brought him for lunch! After reaching an agreement Jeremy spent about 3 days on the phone trying to locate the Jeep that I wanted and was in direct contact with me everyday until he was able to get a hold of a model that meet my needs. Shuman Chrysler Dodge Jeep Ram is a friendly, fun, and inviting dealership that has great staff and will definitely get my business again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your recent experience with Shuman CDJR and Jeremy! We are proud to hear that from start to finish Jeremy was able to provide you with a first class car buying experience. We are glad you were able to take advantage of the Costco auto buying program and Jeremy was able to assist you in finding and finalizing the perfect vehicle for you. We appreciate your kind words and recommendation of Jeremy and look forward to assisting you when it is time to lease another vehicle. Enjoy your new Jeep!
Mike Weinstein did an excellent job of helping me with my...
Mike Weinstein did an excellent job of helping me with my recent service on the transmission and radiator of my jeep. I feel he explained what needed to be done and got the job completed in a timely basis. He also explained that I may need additional work but he did not pressure me into having it done immediately. I have dealt with too many service people in the past at other facilities that have always tried to sell me additional services that I really did not need. I definitely feel I can trust Mike and his team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that Mike was able to provide you with an excellent service experience during your recent visit! Thank you for the kind words and recommendation of Mike and the Shuman CDJR Service Department and please let us know if there is anything we can assist you with in the future.
Great buying experience
First time buyers from Shuman and will be back. One of the better buying experiences I have had. Needed to turn in a lease and trade-in a purchased vehicle and we were considering a number of options for the new cars. Jeremy Cheaney went over and above to assist including showing me all of the vehicles and pricing out various options. He even needed to go as far as emailing interior photos in order to make the final selections. Some salespeople clearly go through the motion but Jeremy works hard and really seems to enjoy what he is doing. This is how I do business and why we will be back. Regarding pricing, we know what payments to expect and I did not need to haggle or negotiate, the prices came in where we expected and the dealership provided a very fair trade-in value.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vehicle purchase
Jeremy Cheaney was excellent. It was a great experience purchasing the 300S and he went above and beyond looking for the vehicle I was interested in. I live in New Baltimore MI and Shuman chrysler is over an hour drive from my home but it was well worth the drive. I passed on dozens of dealerships to do business with Jeremy between my house and Shuman Chrysler and will definitely recommend him to my friends and family looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership!
This was my second vehicle purchased from Shuman, and my sales rep Jeremy, was awesome. Jeremy was very attentive to my needs, and was able to get me the perfect vehicle. Jeremy found me a nice car, that was well within my price range, he never once pressured me into buying a vehicle, and made sure that I was 100% satisfied with my purchase. He also communicated with me very well during the buying process, and still follows up to make sure that I am enjoying my vehicle. He was very patient with teaching me all the features of my car, and was very thorough in his explanations. I would definitely recommend Jeremy to anybody!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was my first time buying a vehicle, i thought the...
It was my first time buying a vehicle, i thought the dealers would be rude and just get money out of me, but the dealers were amazing and worked with me every step of the way. they were very nice and patient. I am glad i went to shumans dealership for my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It makes a very happy to hear that we were able to exceed your expectations and provide you with a first class car buying experience! We appreciate your business and let us know if there is anything we can help you with in the future.
Jeremy was excellent. It was a great experience...
Jeremy was excellent. It was a great experience purchasing the 300S and he went above and beyond looking for the vehicle I was interested in. I live in New Baltimore MI and Shuman chrysler is over an hour drive from my home but it was well worth the drive. I passed on dozens of dealerships to do business with Jeremy between my house and Shuman Chrysler and will definitely recommend him to my friends and family looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your recent experience with us! We appreciate you going out of your way to visit and are very happy Jeremy was able to provide you with an excellent car buying experience. We appreciate your recommendation of Jeremy and please let us know if there is anything we can assist you with in the future. Enjoy your new 300S!
This was my second vehicle purchased from Shuman, and my...
This was my second vehicle purchased from Shuman, and my sales rep Jeremy, was awesome. Jeremy was very attentive to my needs, and was able to get me the perfect vehicle. Jeremy found me a nice car, that was well within my price range, he never once pressured me into buying a vehicle, and made sure that I was 100% satisfied with my purchase. He also communicated with me very well during the buying process, and still follows up to make sure that I am enjoying my vehicle. He was very patient with teaching me all the features of my car, and was very thorough in his explanations. I would definitely recommend Jeremy to anybody!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It makes us happy to hear that from start to finish Jeremy was able to provide you with an excellent experience during your second car purchase from him! We are glad you were able to find the perfect vehicle for you in a professional and timely manner. Thank you for your continued business and recommendation and we look forward to serving you in the future.
First time buyers from Shuman and will be back. One of...
First time buyers from Shuman and will be back. One of the better buying experiences I have had. Needed to turn in a lease and trade-in a purchased vehicle and we were considering a number of options for the new cars. Jeremy went over and above to assist including showing me all of the vehicles and pricing out various options. He even needed to go as far as emailing interior photos in order to make the final selections. Some salespeople clearly go through the motion but Jeremy works hard and really seems to enjoy what he is doing. This is how I do business and why we will be back. Regarding pricing, we know what payments to expect and I did not need to haggle or negotiate, the prices came in where we expected and the dealership provided a very fair trade-in value.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your first time experience with Jeremy and Shuman CDJR! We are very proud to hear that Jeremy was able to provide you with one of the best car buying experiences you have ever had. We are glad you were able to find the perfect vehicle for you at an excellent price. We appreciate your business and please let us know if there is anything we can assist you with in the future.