Skip to main content

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

(6,341 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00am
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 46 awards
2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 national dealer award 2018 national dealer award 2018 national dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LaFontaine Chrysler Dodge Jeep Ram of Walled Lake from DealerRater.

Want to share your experience with this dealership?

Write a review

Amazing customer service and products. I have been...

Amazing customer service and products. I have been coming back to Shuman's for many years and will continue to see them for all my purchasing needs. Every member on the staff is respectful, knowledgeable, and not pushy. I never worry about being taken advantage of if my husband isn't with me. Highly recommend working with Bryan McCoy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome customer service. Very friendly and...

Awesome customer service. Very friendly and knowledgeable. Took my 2012 Jeep Wrangler Sahara Unlimited for service and swapping the soft top to hard top and he took care of it in an awesome manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best New Car Experience I've ever had Mike was very nice...

Best New Car Experience I've ever had Mike was very nice no pressure car was ready when we got there to pick it up AWESOME PLACE EVERYONE SHOULD BUY HERE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeremy Cheaney worked very hard to get me into the type...

Jeremy Cheaney worked very hard to get me into the type of lease that I wanted and, in fact, I got a better equipped vehicle at a lower monthly payment than I originally thought would be the case.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealer & sales people

James Cunnningham did a fabulous job getting me into the exact car I needed. He was knowledgable about the vehicles and was able to work out an awesome deal for me. I have recommended him to 2 people and I will continue to recommend him and Shuman to everyone I speak to about purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sarge, The salesman listened to what we were looking for,...

Sarge, The salesman listened to what we were looking for, found us a vehicle to fit our needs. The pricing was right, and they found us better financing than we found on our own. Overall great transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

James did a fabulous job getting me into the exact car I...

James did a fabulous job getting me into the exact car I needed. He was knowledgable about the vehicles and was able to work out an awesome deal for me. I have recommended him to 2 people I know and I will continue to recommend him and Shuman to everyone I speak to about purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very happy with everyone's service at the used...

We were very happy with everyone's service at the used car lot, even the finance manager. We actually came back after shopping around. Justin was so helpful and honest and tried very hard to get us a car we wanted. We had the best experience with them to buy our dodge journey. We will defiantly go back for our future cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealer with a great Salesman

This is the second vehicle I have purchased from Shuman and Ryan Edwards in the last year. Previously I owned a Mecury and a Chevrolet vehicles, now I own a Chrysler and Jeep from Shuman. Ryan is a big reason that I bought the Jeep. His attention to detail and responsivness are exceptional and there were no surprised during the transaction. Ryan was able to spend time with me initially selecting a vehcile and worked with me when I wanted to drive another trim level with my wife and children. I highly recommend Shuman and specifically Ryan Edwards in the purchase of your new vehicle. They have an excellent staff and employees that will take the time to ensure that your needs are met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My family and I have worked with Shuman Motors in the...

My family and I have worked with Shuman Motors in the past purchasing several cars from them. This was my 3rd car purchased from them and they are very friendly, efficient and really nice to deal with. I particulary enjoyed working with Casey as he is a great sales person and really worked hard to give me a good deal on the car. I'm in love with my vehicle and hope to drive it for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.