Reviews
xxxxxxx sealers
i went to bell rd Toyota dealer looking for new sienna i had to wait for more than 10 minute till some one showed up asking if need help??? because all the rep was busy running towards any females come in ? any way after i look at some of the vans and i gave them offer the way they responded was to high they said if u like it buy it if not go some where else?? they got mad when i told them that their prices much more than any dealers in AZ? and i showed them what is the prices are everywhere else? this dealers bunch of xxxxxxxx very expensive cars don't be cheated to go there ...
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Purchase of a new RAV4
I liked the friendly, not pushy approach. And that I was treated with respect as a woman making a purchase. Mitch was very helpful, answered all my questions and was able to meet my financial requirements.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant Buying Experience
Buying a new car should be a pleasant experience. My wife and I had visited a few dealerships. They treated us like we were poor credit desperate customers. In fact, they tried to tell us we had poor credit and give us a rate over 7%. We were treated so poorly that I doubt I will ever get my wife back into a dealership. Isn't that sad? Buying a new car was such a poor experience, she would prefer never to do it again. Should be a message to dealerships everywhere. Anyway, Bell Road Toyota was different. They provided a very aggressive price on the vehicle I wanted quickly. I had great financing in place and they beat that too. I was pleased enough with the deal and the way I was treated, I bought a matching vehicle for my wife. I'm hoping I can get her to come in sometime and meet the folks I dealt with here. I would recommend this dealership to freinds and family. I will rate the quality fo work after our first serice appointment.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Exceptional Service
06/14/2014 I purchased an Rav4 from Bell Road Toyota. If you are looking for a new vehicle make Bell Road Toyota you first stop ask for Terry Martin to get exceptional service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I am pleased with my car buying experience with Larry Ajayi and Bell Road Toyota. Larry was extremely helpful from the moment I first walked in to coordinating my last minute additions I wanted on my new Venza. When I am ready to purchase again I will definitely return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service provided after the car was purchased
The customer service I received when I bought my vehicle was great but since than: When I buy a vehicle I always care about the after you buy the car service. I think it's just as important as purchasing the car. When I wake up in the morning and have an email stating that my account has been over drawn and to find out it was due to a car payment which should not have been made I get frustrated. The reason I didn't go back to Larry Miller Toyota wasn't due to the deal they could have given me it was due to the after you buy service that I received from them. I took my vehicle to Avondale Toyota on Friday because I couldn't get XM radio to show up on the radio. I thought it was due to the software on the radio not being updated to the most current version. I found that my vehicle could get XM radio but additional parts were needed. I didn't know that when I purchase the vehicle since I didn't see the original invoice on the vehicle. After you buy service is very important to me. I emailed the internet Director as well as the sales person who sold me the car. I did get a response from the sales person by email only that I would have to wait until Friday. This rating is based on after you buy the care service which I think needs to be better than the actual car customer service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
New Corolla Purchase
I first saw Bell Road Toyota online looking up places to purchase a new vehicle. I had an old Tahoe and a motorcycle for trade in and they accepted both! they met me at a price I was looking to pay and the new Corolla is amazing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota Bell Road
This was the first car I have purchased. I didn't know where to start or know much information on how to purchase a car. I was introduced to everything I needed to know. Bell Road Toyota walked me through every step of the way. I was pleased with the service and I would recommend it. Thank You Bell Road Toyota!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We love our 2014 Avalon!
This is the first new car my husband and I have purchased in our 23 years of marriage. Bell Road Toyota made the experience a good one. Before Bell Road Toyota, we had been to several other dealers trying to work a deal. We gave Bell Road Toyota our bottom line and they made the deal. We drove off the lot with our new Avalon and love it. Hopefully this will be the start of a great and happy relationship with Bell Road Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our sales rep Sherif Awad was very helpful in getting us...
Our sales rep Sherif Awad was very helpful in getting us into a car that we liked and for a price we can afford. Sherif was very knowledgeable and able to answer all our questions. He is pleasant to work with and I know we can call on him if we need to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car