Reviews
Audi Q7
Great customer service , Trey was amazing and provided great service and was helpful and knowledgeable.Rob in the Finance dept was also very helpful and offered great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Earl helped us find a great ride!
Earl was fantastic! He listened to our needs and gave us lots of options. It was no pressure which made all the difference! The quality of vehicle selection was great!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great company, great people, great experience!
I was in the market for a BMW x3 and found Elliott Bay Auto Brokers. They had way better inventory than some of the actual BMW dealers I looked at so I decided to visit the lot. All around this place was great! I worked with Pat in Sales and Rob in finance. Both had the patience of saints as I made the final decision on going with a vehicle. They were both great, friendly, super informative, and the list could go on. I got a great deal on my trade in and my new x3. Super glad I decided to go in and would definitely use them again in future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW X5 40e
Kevin was amazing and very knowledgeable for every detail for the car we were looking up . very fortunate to work with him . Thank you Kevin .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Relationship Sales Focus
I just experienced my first purchase at this dealership. The sales rep that helped me had worked with me previously at another dealership. Gary Weiss and Eric Washington were superior in the service they provided. It is a customer-centric environment which is becoming rare in the car sales business. Their approach was a relationship sale, not a transactional sale focused on getting your money and getting you out the door asap. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Return customer - great experience with Gary Weiss
My second car from EBA. Traded in the first one I bought five years ago. Gary was great to work with so were others at EBA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
experience was great,everything was fast
if you're looking to buy a car, go there, good experience, great dealer..... Go and give yourself a try. All different kinds of great cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good experience
I’m not a fan of the car buying process to say the least. That being said my experience there was pleasurable and I felt as someone was trying to help me purchase a car instead of selling me a car. A special thanks to Earl Davis for his customer care, I highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy Customer!
Dan Lee made my car buying experience as fast and smooth as possible. He worked around my time constraints and I appreciated being able to quickly and easily communicate with him via text. He has also been great about taking care of some final details even after our purchase was completed. The BMW I purchased there is terrific.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We highly recommend Gary Weiss and EBA
Gary Weiss made our experience of shopping for a pre owned car as stressless as possible. We looked, then left several times during the process and he welcomed our return to look, question and test drive as if it was our first visit. He is so personable, knowledgeable and patient that We would most certainly recommend his services to help you find your vehicle. He is kind and has a great sense of humor. He is the type of person you always hope you will find for this type of transaction. If you are looking for no pressure, honesty, knowledge and unbiased suggestions, then Gary is your man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase