Reviews
Great buying experience and friendly staff
Very positive buying experience. I found a car online and went to check it out, the sales staff was very friendly and didn’t pressure me at all. The car was in pristine condition, basically new. I had a dealer check it out, and even they were impressed with the condition of the car. Pat W was a terrific salesperson, answering all my questions and facilitating the entire process. Kusal from finance was also a pleasure to work with, taking the time to discuss and explain the contract details. Very happy with my purchase, would definitely buy from Elliott Bay Auto Brokers again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So professional! Made the process simple.
Thank you for going above and beyond for us Olivia! You made great recommendations and selecting the right car for me became simple and straightforward. I know I will be happy and safe driving my new rig. I’m glad to purchase a vehicle from someone in the business I trust! I’d recommend Elliot Bay to anyone looking for an honest and professional team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good and Easy Car buying
Great place to buy a car, they have good trade in values and good prices. The process was pretty quick, about 2 hours to test drive and drive home in a new car. There was a little bit of hard sell going on with the sales people/finance people, but overall there was little pressure and it was a good place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Audi Q7
Great customer service , Trey was amazing and provided great service and was helpful and knowledgeable.Rob in the Finance dept was also very helpful and offered great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Earl helped us find a great ride!
Earl was fantastic! He listened to our needs and gave us lots of options. It was no pressure which made all the difference! The quality of vehicle selection was great!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great company, great people, great experience!
I was in the market for a BMW x3 and found Elliott Bay Auto Brokers. They had way better inventory than some of the actual BMW dealers I looked at so I decided to visit the lot. All around this place was great! I worked with Pat in Sales and Rob in finance. Both had the patience of saints as I made the final decision on going with a vehicle. They were both great, friendly, super informative, and the list could go on. I got a great deal on my trade in and my new x3. Super glad I decided to go in and would definitely use them again in future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW X5 40e
Kevin was amazing and very knowledgeable for every detail for the car we were looking up . very fortunate to work with him . Thank you Kevin .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Relationship Sales Focus
I just experienced my first purchase at this dealership. The sales rep that helped me had worked with me previously at another dealership. Gary Weiss and Eric Washington were superior in the service they provided. It is a customer-centric environment which is becoming rare in the car sales business. Their approach was a relationship sale, not a transactional sale focused on getting your money and getting you out the door asap. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Return customer - great experience with Gary Weiss
My second car from EBA. Traded in the first one I bought five years ago. Gary was great to work with so were others at EBA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
experience was great,everything was fast
if you're looking to buy a car, go there, good experience, great dealer..... Go and give yourself a try. All different kinds of great cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase