Reviews
My experience on 3/8 and 3/10/17 @ Framingham Ford
It was a wonderful and quick two visits. I had some regular maintenance done first day and Dave had to order a part. I came back in two days and new part was installed quickly and I was out of there. Dave was pleasant, knowledgeable and nice to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Kathleen! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!
Easy transaction!
I wanted to buy an American car and I had a price in mind. Framingham Ford was my first dealer stop. I worked with Gerry Feehily, he was able to find several vehicles on the lot that would accomodate my budget. He sold me on the Ford Escape. Gerry was able to find one on the lot that offered the Ford Pass (auto start and many other features) through Ford's App. This is a super included add on . I was sold and out of there in just a few hours. I'll definitely go back to Framingham Ford and ask for Gerry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to assist you, please let us know! Take care!
Ford Service
Always the best service. Jim Foley is great! I highly recommend Framingham Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
*****
Great Experience! Service was on time and pricing as expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great star-rating, Steven!
Everything went well.
Everything was taken care of to satisfaction. Dropped off car in the morning, got ride to work and picked it up the next day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding service
Outstanding service. I would only go to this Ford dealership if you need service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy Customer
Excellent! work and very friendly and informative of any thing that needs to be Done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edmund, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Quick service while I waited.
Service was even quicker than promised and the price was reasonable. I always have a good experience here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! Safe travels!
car body repair
I had my car in the body shop for repair due to a deer hit. The shop manager worked with the insurance company and had the repairs done earlier than expected. The car looks great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service on my 2016 Ford Explorer
Great service and communication. Car is done right and the first time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase