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Toyota of Gladstone

(7,775 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(7,775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Excellent, and I am coming back with an older Toyota...

Excellent, and I am coming back with an older Toyota Truck, now. We have a Prius V and love it and plan to keep it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your five-star review!

Can I give 10 stars?! This is our second experience...

Can I give 10 stars?! This is our second experience purchasing a vehicle with Toyota of Gladstone and I can already tell you there will be a third visit in a few years! Manuel was great! So patient, kind, knowledgeable, and willing to show us as many vehicles as we wanted. If you're looking for a vehicle dont hesitate to reach out and be sure to ask for Manuel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back to see us! We appreciate your business, your ten-star review, and look forward to helping you out in the future!

Manuel Navas was a great help. He was very personable and...

Manuel Navas was a great help. He was very personable and not pushy. I will definitely go to him and him only for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and welcome to the Toyota of Gladstone family!

Tienen personal altamente calificado y muy amables que...

Tienen personal altamente calificado y muy amables que tratan todo el tiempo de ayudarte en lo que necesites. Recomiendo este lugar porque es grandioso. GRACIAS TOYOTA Y LIZ POR MI NUEVO AUTO

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gracias!

JK & Zvi eased the process along and have earned my trust...

JK & Zvi eased the process along and have earned my trust moving forward. For as long as I live in the area, I will only be looking to purchase/lease and have my vehicle serviced by Toyota of Gladstone. I've wanted a Tacoma for a very long time! I was provided with a ton of options and insight by Zvi who took his time to explore my options and provide insight when closing the deal. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words, thank you!

Rapid response time from initial inquiry to purchasing a...

Rapid response time from initial inquiry to purchasing a new vehicle of preference. Parker was very professional, courteous, knowledgeable, and customer-focused. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jodi, we appreciate your recommendation!

When we went in we had a large list of needs and very...

When we went in we had a large list of needs and very little idea what car could check all our boxes and fit in our budget. Dusty was very kind and helpful! He showed us a bunch of options put us in 4 very different cars to test drive and was extremely patient as my partner and I deliberated what was going to fit us best. In the end we found a car we both love that allows us to do the car camping we so want to do and provides a lot of space for my work materials. We are so thankful for Dusty's knowledge about the cars he was showing us and his no pressure attitude through out the whole process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business and for taking the time to share your experience working with Dusty Call!

Enjoyed working with Jenna. This is our 3rd car we have...

Enjoyed working with Jenna. This is our 3rd car we have bought from Gladstone Toyota . We have always had good service and worked with friendly people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being such a loyal Toyota of Gladstone customer!

Jonathan was great, attentive, but not pressuring you for...

Jonathan was great, attentive, but not pressuring you for a sale. The dealership is nice and clean, they took COVID19 seriously by having hand sanitizer and masks. I am not a fan of the none paper signature of the final paperwork in finance. Remember to ask for paper documents to sign so you can review the contract, especially for a lease. Otherwise, I would recommend them to friends.f

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Toyota of Gladstone family!

Manuel Navas was a Great agent, very helpfull and very...

Manuel Navas was a Great agent, very helpfull and very good at comunication. Had a great experience with my purchase. The truck is beautifull. The drive from vancouver to Oregon was a pain, but totally worth it. Thank you Toyota Gladstone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business and kind words!