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Toyota of Gladstone

(7,770 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(7,770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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MET AND EXCEEDED ALL MY EXPECTATIONS

My experiences at Toyota Gladstone have always been great. This time was no exception. From the time I entered the door and was greeted by Kenny Khzam until we parted yesterday, I was so impressed by how helpful and professional Kenny was at all times. I really appreciated his time and experience. The fact that he steered me away from a car I liked that had just been traded in and had issues speaks volumes to me about his integrity. He was diligent about seeking the car I had in mind. So even though I ended up finding my car somewhere else, I can not thank Kenny enough for his outstanding customer service. I am happy to recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much Sheila! We are so happy to have had the opportunity to provide you with such an incredible car buying experience. Welcome to the Toyota of Gladstone family.

2020 collra

Kenny I was he was a very good salesman and I’m really going to enjoy my 2020 Toyota Corolla I will have it for years and I will keep my payments on time and enjoy when I am buying new car new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations and welcome to the Toyota of Gladstone family.

Simple process, left happy in a new car

I went in knowing what vehicle I wanted, but skeptical I would be approved for the 19 Highlander. The process was simple, Kenny was able to locate the right Highlander, and took me out for a test drive as he explained the newer features. Then Brian made my auto loan possible and, with acute attention to how I was planning to use the vehicle, made sure I had the proper service and insurance coverages as well. Would absolutely use Kenny, Brian, and Toyota of Gladstone for future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful story with us. We are so happy that we were able to make the Highlander possible for you, congratulations! Welcome to the Toyota of Gladstone family.

Five stars!!

Emileigh helped me find my dream 4Runner! She was on top of it and got me exactly what I wanted at a price that was affordable for me. I’ll be sending all my friends and family to Emileigh!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Chaylee. This is a wonderful recommendation for Emileigh and we are so grateful to you for providing us with the opportunity to help you. Welcome to the Toyota of Gladstone family.

Helpful and friendly

Kenny was very helpful with and help us get the car my husband love... Bryan also help out with everything we need... They both work hard to get us a good deal...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Tacoma and welcome to the Toyota of Gladstone family.

Above accommodated

We went in to see our options for a trade on our lease. We ended up leaving with a brand new Highlander. A better fit for our big family. Thanks to Kenny he went above and beyond to make this smooth and as stress-free as possible. Always coming back to Gladstone Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! Congratulations and welcome to the Toyota of Gladstone family.

Awseome place to buy a car!

I had an amazing experience buying my new car! It was easy and everyone was so friendly! Aaron was a supportive and friendly salesperson who went out of is way to make sure that all my requests were addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Kim! We are so happy that you chose to make Toyota of Gladstone a part of your family. Congrats on your 4Runner and please let us know if you need anything at all.

Quick and relative painless

I enjoyed my experience at Toyota of Gladstone Seth and Jamie were fantastic. I was in and out relatively quickly and didn’t have much in the way of hassle. The price was as advertised and the team was professional. I’d buy another car from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your business and thank you for your 5 star review!

Thank you!!!

Emilegh was really kind and helpful. Great service, happy with the purchase really happy with my new Toyota Corolla. Thank you Emilegh for your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your review!

Amazing!

David Norton was amazing and really went above and beyond to help me feel comfortable with my purchase! He was incredibly friendly and insightful, and it was clear that he knew what he was talking about. Would only work with him moving forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!