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Toyota of Gladstone

(7,672 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(7,672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Very patient and helped me get everything i wanted at a

Very patient and helped me get everything i wanted at a fair price. I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brendon at Toyota of Gladstone was amazing.

Brendon at Toyota of Gladstone was amazing. He had answers to all my questions,except perhaps two, when he wasn't able to answer he stated so ,and that he would find the answer immediately, which he did in under 5 minutes each time. As a consumer i can't emphasize how important this is! He sold me on my new lease, I will definately use him again and again. Gladstone has a good one there , I hope they take care of him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased my vehicle from Toyota of Gladstone, and

I purchased my vehicle from Toyota of Gladstone, and unfortunately, my experience has been extremely disappointing. I was promised two season passes to Mt. Hood Meadows as part of the deal. Despite following up multiple times with both Gladstone Toyota and Meadows, I was continually told to expect a response soon. Eventually, I was told too much time had passed and the offer would no longer be honored. This feels like a classic bait-and-switch--make a promise to close the sale, then dodge responsibility afterward. It's unacceptable and unethical. If a business doesn't honor its word or follow through on written or verbal agreements, that's a major red flag. I would strongly caution others against doing business with them. They do not stand by their promises.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Bobby for making this car purchase a smooth,

Thank you Bobby for making this car purchase a smooth, pleasant, and pressure-less experience. No exaggeration, he is the best car salesperson I have ever worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jarrod was great!

Jarrod was great! We appreciated all his help and his authenticity! We are looking forward to driving our car for years to come.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service and super friendly staff!

Great service and super friendly staff! They were super accommodating and really helped us out with our car selection.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ruban's vibes straight out of the gate were great.

Ruban's vibes straight out of the gate were great. He may have had a easy one this time in the sense of me knowing what I am looking at and wanted. Negotiations went well, and through out the process no one was ever overly pushy in my opinion. They were helpful to a friend of mine that is contemplating a purchase as well. Overall, it was a good experience amd I would purchase from them again.

Rating breakdown (out of 5):
  • Customer service
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Showed every option of what I wanted.

Showed every option of what I wanted. Did not feel pressured into a buy and just simply worked for me. Got the numbers where I needed them to be.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Had a great experience without the dealership pressure! It was a customer driven business.

Casey is one of the friendliest salespeople I've

Casey is one of the friendliest salespeople I've encountered, and I can assure you, I've met a few at my age. The entire experience was smooth and painless. If I'm ever in need of another vehicle, I will seek out Casey since I know that I will be treated fairly. Thank you very much, Casey. My wife and I will remember this purchase for many years to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dr go she’ll Took Brandon But

Dr go she’ll Took Brandon But h Erik Think Rm Givebdm R Be n Yf Yg

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.