Skip to main content

Toyota of Sylacauga

(885 reviews)
Visit Toyota of Sylacauga
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2016 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(885 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Sylacauga from DealerRater.

Want to share your experience with this dealership?

Write a review

Wonderful service. Brad is great and explains each step...

Wonderful service. Brad is great and explains each step of auto service. Top service with smiles. I will be back. Thank you for honesty and giving three options for transmission replacement from low, medium or high prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My work on my car was done in a timely manner. Nice and...

My work on my car was done in a timely manner. Nice and friendly people greeted me and made me feel welcome while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Alice was awesome. We down everything by phone. She had...

Alice was awesome. We down everything by phone. She had the truck brought in waiting on us all we had to do was test drive and sign papers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have never had good experience with this location. The...

I have never had good experience with this location. The only reason I went is for the discount. Every time I have went they’re never done in time after I’ve dropped it off early in the morning and pick up in afternoon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast service, I just wish they would wear face coverings...

Fast service, I just wish they would wear face coverings when dealing with the public due to virus! Otherwise fantastic service. I hope y’all stay safe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love Vaden Toyota! Donovan is great! They have a great...

Love Vaden Toyota! Donovan is great! They have a great team to work with and treat you well. I recommend them for your next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love it wouldn’t go anywhere else for business.Alice is a...

Love it wouldn’t go anywhere else for business.Alice is a top seller she goes over and beyond to make her customers happy.I

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience with buying my car from Vaden...

I had a great experience with buying my car from Vaden Toyota. The where extremely fast with getting me done and out. It was actually the fastest I had ever been through any dealership. Also had a grea price for the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My time was short but professional thay keep me informed...

My time was short but professional thay keep me informed on what was going on with my car.He took time with me and explained what was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have always been a Toyota fan. Had reason to doubt when...

I have always been a Toyota fan. Had reason to doubt when my first service visit (CV axle) on my 2009 Avalon resulted in disappointment. Was thrilled however when it was corrected after much frustration. I’m back, thanks to the listening ear of a service manager at Vaden!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.