Reviews
Write a reviewGreat people, fast service, professional, and respectful,
Great people, fast service, professional, and respectful, thank you so much. I will return as a satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We appreciate you and are happy to hear you received excellent service from our team. We work hard everyday to make sure all our customers are happy with their automotive needs. Thank you again and we look forward to serving you again soon.
Everytime I bring my SUV to Infiniti of Memphis on
Everytime I bring my SUV to Infiniti of Memphis on German Town Park Way, the manager Mike in automotive is very nice and takes time out to here my concerns. Thanks Mike.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words and I'll be sure to pass them along to Mike. Thank you for your business and we look forward to seeing you again.
Mike was very professional and helpful in my experience.
Mike was very professional and helpful in my experience. He made me at ease and kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear you had a 5 Star Experience during your visit to Infiniti Of Memphis. I will be sure to pass along your kind words to Mike. Thank you so much for your business.
My service consultant was exceptionally awesome!
My service consultant was exceptionally awesome!!! I’m so grateful to be a part of the Infiniti family!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
And we are so happy that you are a part of our Family as well. Thank you so much for your business and we look forward to serving you again soon.
Excellent service department with a friendly staff and
Excellent service department with a friendly staff and they always keep you informed on the progress of you vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review. We aim to please and are happy that you enjoyed your visit to our Service Department. We look forward to serving you again.
I enjoyed my experience there everybody was friendly and
I enjoyed my experience there everybody was friendly and helpful got what I needed fast and got out fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad to hear you enjoyed your visit to Infiniti of Memphis. We appreciate your business and look forward to serving you again.
Just let me say very disappointing.
Just let me say very disappointing. I have been sitting here since 11 am. Keep being told my car will be ready. It’s 233pm. The professional thing for them to do if you are planning to wait for your vehicle is to share an estimated wait time. This is beyond ridiculous. Oh and I only wanted an oil change. Alight and inspection. I was told I could not get the alignment then later was told I could. They somehow got the cars mixed up and now I wait some more. I guess if you have a newer model you can get better service. So sad angry and disappointed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Ms. Hendrix we apologize for any inconvenience you may have had during your recent visit to Infiniti of Memphis. I understand that there were some concerns about a possible coolant leak in your automobile, which we inspected after your requested Oil Change and Alignment. Our Technician did spend some additional time to inspect all plugs and coolant issues, as a coolant leak was detected. Again, we do apologize if the time allocated was longer than you anticipated. We do hope that we can serve you again in the future.
The servicing of my car was completed in less time than
The servicing of my car was completed in less time than predicted, and the car was cleaned before it was returned to me. The service department was efficient and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and we are so happy you loved your 5 Star Experience. We look forward to serving you again in the future.
My service was impeccable, Mike took charge from the very
My service was impeccable, Mike took charge from the very first call my husband made on Friday morning and my vehicle was ready on Friday evening. I’ll always call Mike of Infinity. Best service I’ve ever had there and I’ve been there several times. Thanks Mike
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Louise and the finance team were great. It was truly a...
Louise and the finance team were great. It was truly a pleasure. Louise and Deneice made the buying experience enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Again Louise and Deneice were fantastic and made the buying experience enjoyable!!!!