Brandon Mitsubishi

Este dealer es lo peor , mal trabajo y personas muy irresponsables. No compren nunca ahí , los engañan y les mienten y tengo prueba de todo , si quieren sentirse estafados y maltratados pueden ir a ese lugar , desde los vendedores hasta el dueño es lo peor. This dealer is the worst, bad work and very irresponsible people. Never buy there, they deceive you and lie to you and I have proof of everything, if you want to feel cheated and mistreated you can go to that place, from the sellers to the owner it is the worst.

Brandon Mitsubishi nos ayudo a conseguir el carro de nuestro sueño Christian morrel nos ayudó y fue un excelente con nosotros se los recomiendo a

Dealer que hace sus negocios con mañas y venden carros dañados como nuevos y con sobre precios ! Hace menos de 10 meses compre un carro con ellos que ellos decidieron que fuese ese! Al día siguiente de tener el carro marco luces en el tablero lo modificaron y a los dos días prendió todas las luces del tablero la volvi a llevar y según era un sensor de la transmisión se la quedaron por más de mes y medio , luego me la entregaron y ya el carro 10 meses después no funciona, en varias oportunidades fui y dije que no quería ese carro y ellos insistían que el carro estaba bueno! La última vez que fui fue porque el aire acondicionado dejó de trabajar y no me resolvieron nada la solución es que la entregarán al banco o montarme un negocio nuevo con el gran negativo que tiene el crédito actual ya que me vendieron un carro 2018 por más de 27k $ , al no recibir solución por parte de ellos , quise asumir mi responsabilidad por haber creído y caído en sus engaños y lleve a un mecánico particular y el presupuesto para arreglar el carro supera los 8k $ ya que al mostrarme el carro por debajo nos dimos cuenta que ese carro sufrió un gran choque que no está reportado en CARFAX y tenia todas las bases del motor partidas , la base estabilizadora es la que está sosteniendo el motor , radiador y sistemas de refrigeramiento totalmente amañado y remendado, cosa que ellos de seguramente estaban al tanto un dealer grande no vende un carro si antes chequear ! Actualmente tengo una queja antes BBB porque no es justo que esta empresa siga estafando de esta manera! En este momento me toca seguir pagando una cuota de más de 700$ para un total de más de 50K $ por un carro que ya en este momento dejo de funcionar después de que más de una oportunidad les deje saber que ese carro no funcionaba! Cuando visiten este dealer no se dejen convencer con la falsa estrategia de venta que dicen que quieren ayudarte y te obligan a comprar el carro que ellos saben que no funciona y con sobre precio !

Bought a used 2018 Audi from Ariel. Had a good experience with this dealership. Test drove multiple vehicles and was here for hours. They stay after closing on a weekend to get me the best rate they could. Read all the bad reviews but I had nothing like that.

They posted a 2020 Ford Transit van for 28800, I'm the first one there I want to buy it, unfortunately the salesperson was off that day so the next morning when I went in to close the deal they sold it, at least that was their story, few days later they've have it posted again for 34K they knew they made a mistake when they listed it, it was underpriced, now they're ripping the people off that purchased that van, I wouldn't do business with them, they're below the level of integrity, there after the almighty dollar, I was there to purchase but they lost my business, don't really care about their customers...

I was helping my son sell his wife's vehicle after she suddenly passed away. I checked the value of the vehicle online and through that dealerships began to contact me via text and phone. Brandon Mitsubishi was one of them. I told them what we were looking to get for the newer low mileage vehicle and they said to bring it in. We brought it in, haggled a little about the price but in the end we were pleased to sell it to them. My signed signed the paperwork, they took they keys and told him he'd get the check in about 2 weeks. While that didn't sound right to me we knew we had a contract in place and were were exhausted from days and nights at the hospital and the emotional upheaval and were relieved it was done. That was in September. My son called consistently and there was always some excuse the best being, at least in my mind, the hurricane in Ft. Myers. They claimed that was where their offices were that handles sending the checks and the office didn't have my son's paperwork and the office was trashed. More weeks, more calls on and on. About three or four weeks ago they said the check would be ready in two weeks. My son calls again and they told him they were wondering why his car hadn't been picked up, he was supposed to take it back. News to him. He went to speak to the manager and look at the vehicle and found 400 new miles on it and several small hood scratches. We SOLD the vehicle to them, we did not put it on consignment. I cannot speak to purchasing a vehicle from this dealership but I can say that they do not honor the contracts that they sign and checking out BBB I saw they had an F rating. Little wonder.

I wish to share my experience I had today at this car dealership. I have been a customer of Mr. Christian Morell for about three years. Although this time I was not able to buy the Outlander 2023 SUV and I went home sad and disappointed, I have to admit that in my opinion, he did his best to make the deal happen, but we could not come to an agreement on the numbers. Mr. Morell was very attentive, professional and very friendly as always. I trust that in the future, more customer friendly negotiations can be made.

Great Staff Very Professional they where able to get me the right Deal on a brand New Car

I have been asking begging and waiting for my warranty documents going on 1 year. I have asked in English and Spanish and I get the run around. I have called other local Mitsubishi dealerships and have received negative feedback about the Brandon location. I am paying for a warranty and don't know what's covered. I have called the finance person that did my sale but now she doesn't know how to talk and return calls and emails. This is bad business. If I have to take my car to get fixed I am being charged a fee and it may be covered under my warranty. What a xxxxxxxx location!

So where do I begin? 1st let's give the 1 person credit who absolutely deserves it and that was Abner my salesman, he was incredible!!! He knew i was an hour an a half away, he had all my numbers together that I needed because I was very clear I didn't want to waste my time, as soon as I got there he had a better car then what I initially was looking at, the first thing he told me is that the back up camera was not working and had to be replaced, I picked out a few thing that needed to be fixed, the front bumper, possible roter due to a vibration In. The front end, and front end alignment...... everything was written in to contract except the camera, me thinking I didnt have to add it because they I formed me it had to be replaced, fast forward to me calling the dealership and the only one who ever answered my calls was Abner the salesman!!, he finally got me a date to bring my car in, he informed me it would be there for 3 days , I explained I would need a loaner which he was able to get me, I pick up my car 3 days later, it seems to fine? Or so I thought bumper was great front end was great, camera was working [r so thought, I got almost home when I heard clicking in my front end, and parked my car and boom camera was not working again, I called the dealership immediately, I spoke to the manager and he gave me his cell phone and stated he would speak to the service manager and get it taken care I was very pissed off, I called on Monday to find out what was going to happen and my calls went straight to voicemail for 2 days without a response, I called the dealership back and spoke with Abner again, I explained what happen he said he would get back with me to help out, and he did, well /his was back and fourth for about a week and a half, and finally they told Abner they were ordering my part, confused on what it was , I agreed! The next phone call I got was from James the service manager, I was greatful someone finally got back with me, i explained how upset I was and I was not getting phone calls back except from Abner, He said wanted to change my mind, and I said I hope so.....so he said he had to get some information together seeing he has only been there for 2 weeks and wanted to be sure of all the information great right?? No next phone call was him telling the camera was not written anywhere, so I was very pissed off now, and clearly told him, his company told me it had to be replaced, and was not going come new into this and change what my agreement was, so he better get the correct information and get back with me, in process asked to please speak with Abner seeing as he was the only who seemed to know what was going on at this point!!! He finally gets back with not happily, explaining he ordered my camera, and Abner couldn't get back with me because "he had and emergency " trust not the facts, they were angry with him because they had to honor there agreement and he stood up for his client!!! So bring this weekend I brought my car in for them to finally fix it correctly, And introduce myself to this non- pleasent man James, in the process of being there wait for my car to fixed , I inquired about Abner and one of the gentleman told me he no longer works there for the last 2 weeks? Amazing since he had a conversation with myself and James and Abner was standing up for me , to fix my car correctly, that he no longer works for them......coincidence I dont think so, I think I cost him his job for doing the right things In my opinion!! So they have lost an amazing salesman and the trust of a new customer, Abner was the only one who wanted to help, when no management wanted to get back with me, so use this company with your own judgment, but will not send them any of my business, Paula Miraglia!! Very upset and disappointed!!