Reviews
Great service dept.
Great service dept. They were able to diagnose the problem and fix it in the same appt.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.
Waiting area is very nice.
Waiting area is very nice. Very clean dealership. The little snack bar is a nice plus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing to work with us! We hope to see you again.
Customer service was nice but my car was returned a mess.
Customer service was nice but my car was returned a mess. Every wheel is caked with white grease and dirty. I would have expected to atleast have it returned in the same condition I gave it.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
This dealership has always made me feel valued as a
This dealership has always made me feel valued as a Customer. They make proactive recommendations but do not oversell
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making us your Cadillac home! We look forward to welcoming you back for your next visit.
Very satisfied.
Very satisfied. Tyler in service was very accommodating. Donna Dunnivan without question best salesperson. We have purchased several vehicles from Cochran and would not consider going anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your glowing review! We value your continued loyalty over the years, and hope you're enjoying your newest vehicle.
My experience was very pleasant I never thought that I
My experience was very pleasant I never thought that I would be driving a Brand New Cadillac but with the experience of Donna and Dale they made it possible I feel like we made friends for life
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We appreciate the kind words, and will be sure to pass along your praise to our team. We hope you're enjoying your new Cadillac, and that we will see you again!
I always receive excellent service here at Cochran in
I always receive excellent service here at Cochran in Monroeville. Very courteous employees and quick wait time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making us your service home! We look forward to welcoming you back for your next visit.
I was considering an EV and I really appreciate that the
I was considering an EV and I really appreciate that the people at Cochran Cadillac were knowledgeable and so helpful guiding me through a learning and selecting as model and options that really fit me. I’m very happy with my new Cadillac Optiq.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience with us! We're happy to help you select the perfect vehicle. Wishing you many happy miles ahead!
The service yeam was very Friendly and professional.
The service yeam was very Friendly and professional. I'm very pleased with my service experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! We appreciate you choosing us, and hope to see you again.
Once again, I received excellent service from service
Once again, I received excellent service from service staff they went above and beyond to make sure my car was in excellent condition to drive. I appreciate their professionalism And taking care of of my service needs in a quick and courteous manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Please let us know if there's anything else we can do to assist. We hope to see you again!