Reviews
Top Notch employees very clean was in and out lickety
Top Notch employees very clean was in and out lickety split service advisors were very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.
I was able to negotiate a fair price for.
I was able to negotiate a fair price for.a new vehicle I found on the Internet. When I went there to purchase the vehicle there was a couple of small issues I had with it and they took care of them with no problem. Very satisfying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience with us! It was our pleasure to work with you. We hope you're enjoying your new car!
Cochran has very much browned staff within the entire
Cochran has very much browned staff within the entire dealership. I have always had a very positive car buying experience at Cochran with every purchase I have made over the past 12+ years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We value your continued loyalty over the years, and look forward to serving you again.
The dealership was clean the employees were friendly and
The dealership was clean the employees were friendly and courteous did a good job in assisting my issue
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Please let us know if there's anything else we can do to assist. We hope to see you again!
The whole experience was fantastic, fast and easy.
The whole experience was fantastic, fast and easy. Will highly recommend Greg my salesman to everyone i know.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending us! We hope you're enjoying your new car.
Took 4.
Took 4.5 hours for simple annual inspection and new tires. If I had it to do over I would have declined to purchase tires there. Added over two hours to the process. I was told that my car was on the rack. If so why 2 hours. Sam's Club can install tires in 20 min if it is already on the rack. Your representative at the service desk aaron was very polite. This delay wasn't his fault. I felt sorry that he had to hear the complaints for poor scheduling and shop floor time management.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us- we're sorry to hear it did not meet our standards for excellence, and apologize for the delay you experienced. We hope for an opportunity to better serve you in the future!
Aaron Stokes was extremely helpful.
Aaron Stokes was extremely helpful. He explained everything and was very considerate. He was polite and respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words! We're happy to help.
Brian in the service depth makes the difference in top
Brian in the service depth makes the difference in top notch service. Patient, informative and very helpful. We were in contact on multiple occasions and he made the service issues a breeze to address and take care of
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We appreciate the kind words, and will certainly share with our team. Please let us know if there's anything else we can do to assist- we hope to see you again!
Service member Aaron was awesome!
Service member Aaron was awesome! He got my vehicle serviced in a timely manner and thoroughly explained to me my options for repairs. Aaron kept me informed of the estimated completion time which was pretty accurate. Very courteous, professional and informative. Great job #1 Cochran
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the glowing review! We appreciate the kind words, and will pass along your praise. Please let us know if there's anything else we can do to assist!
Hello!
Hello! This is the third vehicle we have purchased from our all-time favorite salesman, Mr. Richard Brozack, and #1 Cochran in Monroeville. We are always treated with a warm welcome, courtesy, professionalism, and excellent service. It is a pleasure doing business with you, especially in this age where these attributes are all too rare. Thank you for an exceptionally pleasurable buying experience. We trust that we will have many years of enjoyment from our new Cadillac! Thank you all :-)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the glowing review! We appreciate the kind words, and truly value your continued loyalty over the years. We hope you are enjoying your newest car!