Ourisman Chrysler Dodge Jeep Ram of Baltimore

Thank you very much for your 5-star review! We're glad to hear about your great experience working with Jim throughout your service visit. We'll be sure to pass your kind words concerning his communication and knowledge on to him. We're grateful to have him on our team! If you or your Dodge needs anything, please don't hesitate to reach out. We're here anytime and happy to help. Have a great rest of your day, and drive safe! :)

Thank you very much for your thoughtful review! We're thrilled to hear about your great experience with our team at Ourisman CDJR of Baltimore. Glad to hear our Service Manager worked hard to fix the flaw in your warranty--we'll be sure to tell them to keep up the incredible work. If you or your new Dodge needs anything, we're here and happy to assist. Have a wonderful rest of April, and take care!

Thank you very much, Rachel, for your review! Glad to hear about your pleasant and professional experience at Ourisman CDJR of Baltimore. We appreciate the staff highlight for Kathy McKinney--we'll be sure to pass your kind words on to them and the rest of our team. Congratulations on the new Ram! If you or your vehicle needs anything, we're here anytime and happy to assist. Have a great rest of your day! Hope to see you again. :)

Thank you for taking the time to share your feedback with us. Customer service is our top priority, and we regret not providing that to you during your service visit. We would value the opportunity to address the details of your appointment, specifically which services were performed and when, so we can resolve your concerns with your Jeep. Please contact our General Manager, Ermias Kassaye, directly at ermias@ourismancars.com with your name and phone number registered in our system. We could not find you in our system with your current DealerRater display name. We look forward to hearing from you and assisting in any way we can. Thank you for helping us improve.

Thank you very much for taking the time to leave a review. Excellent customer service is our top priority, and we're grateful it shows in our professional and friendly team members. We value the staff highlights and will be sure to tell Jim, Devon, Victoria, and the rest of our incredible team to keep up the great work. Thank you for being a part of the Ourisman Family, and congratulations on your purchase! :) If you ever need anything, we're here and happy to assist. Have a wonderful day, and drive safe!

Thank you very much for your review! We value the staff highlight for Kathy McKinney. We'll be sure to pass your kind words on to them and the rest of our team at Ourisman CDJR of Baltimore. Glad to hear you felt comfortable throughout the buying process. Congratulations on the new Ram--we hope you love it! If you need anything, please don't hesitate to reach out. Take care!

Thank you very much, GM, for taking the time to leave a review! Excellent customer service is our top priority, and we're grateful you experienced that during your visit. We'll tell our team to keep up the great work moving forward. Hope to see you and your Jeep again soon! Take care! :)

Thank you so much for leaving a review! We're pleased to hear about your great experience working with Jim at Ourisman CDJR of Baltimore. We'll be sure to pass your kind words concerning his knowledge and respect on to him. Glad to hear you felt like family during your service visit. If you or your Jeep needs anything, we're here anytime! Have a wonderful day, and drive safe!

Erica, thank you very much for your review! We take genuine pride in the excellent customer service we provide, and we're grateful you consistently experience that during your visits. Glad to hear the thorough explanations on services are appreciated--we'll be sure to tell our team to keep up the great work with their communication. If you need anything, we're here anytime and grateful to assist! Hope to see you again at Ourisman CDJR of Baltimore. Take care!

Thank you very much for your review! We're thrilled to hear about your positive experience working with Kathy, Leon, and John at Ourisman CDJR of Baltimore. We'll be sure to pass your kind words on and tell them to keep up the great work. Congratulations on the new Jeep--we hope you love it for years to come! If you need anything, please don't hesitate to reach out. Have a great day, and drive safe!