Reviews
Purchaser
Very helpful in leasing process for new Jeep Cherokee
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good support
Had to tow my vehicle there on Friday evening, and was able to pick up Monday afternoon. Collin was very professional and communicated well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fine work
I brought my Jeep in for an oil change and for what I thought was a nail in the tire. They found it was not a nail and sis not charge me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change and tire rotation
I took my 2019 Ram Laramie that I bought there last November for an oil change and tire rotation. Everything went as expected, Good job. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peter, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Feldman Chrysler Dodge Jeep Ram of Clarkston
Service review
Colin our service rep posses tact and diplomacy. I have personally watched him defuse a hostile customer situation by staying calm and using reassurance that the matter would be handled quickly and in a prompt manner.. Even myself, as I have been a long time customer, he has seen that all work, service, and costs where kept in line. Your entire staff should follow Colin's proto-call. A satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Timothy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chrysler Dodge Jeep Ram of Clarkston. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day.
Professional and Friendly
I was only here for an oil change and tire rotation, but making an appointment is easy and the wait was very reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Robert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience
Tommy was great with the process and the time frame from looking to buying was the shortest we ever experienced. Will definitely come back
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chrysler Dodge Jeep Ram of Clarkston! If you have any further questions, please give us a call. We're always happy to help!
Oil change and tire rotation
Fast service at a great price. They even washed my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi George, we're so happy we were able to help you out! We look forward to your next visit! Take care!
Jeep Cherokee 2021
My salesman Keith Lamb was fabulous! LOVED him! However, financing threw in some fee's I wasn't expecting. so make sure you really review your contract! I am over paying on my lease for things I was 'told' was 'included', which to me meant free... which they are NOT. Didn't realize that until too late... learning process as this was my first lease. Overall, everyone is very friendly and great to be around. Just know what you are doing when you go there! Don't get caught up in the process!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Katie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
Service
Excellent service from the Feldman team Will be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jessica, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!