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EchoPark Automotive Atlanta (Duluth)

(1,174 reviews)
Visit EchoPark Automotive Atlanta (Duluth)
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(678) 487-5992 (678) 487-5992

Reviews

(1,174 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Atlanta (Duluth) from DealerRater.

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Good to the point.

Good to the point. Cheaper price. Cars sold fast. Outside financing. Friendly salespeople. Didn't rush me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

EXCELLENT customer service by Oraine and Nicole!

EXCELLENT customer service by Oraine and Nicole! They are awesome folks, very knowledgeable, and took their time to clarify everything as needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time shopping at EchoPark.

First time shopping at EchoPark. I had driven by the location a thousand times and then I purchased a vehicle there. It was an easy and zero pressure process. The price was lower than KBB value. Didn?t get stuck in an office with a pushy sales manager trying to sell me an extended warranty like most other dealers. I highly recommend EchoPark in Duluth. Antoine was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing EchoPark Duluth and for the wonderful recommendation! We’re glad your first visit felt easy and zero-pressure, and that our transparent, market-based pricing worked well for you. We’re also happy you didn’t feel pushed on add-ons—that’s exactly the experience we aim to deliver. We’ll be sure to recognize Antoine for being friendly and helpful. Enjoy the new ride, and if we can support you with anything down the road, we’re here for you!

My recent experience with Russ at the Tampa/St.

My recent experience with Russ at the Tampa/St. Petersburg location was phenomenal. They did everything that they said they would do in terms of service, price, etc.. I received great value for my automobile which they purchased and they even added a bonus on top of the price they quoted me. The transfer experience was quick, simple and seamless. I highly recommend having a conversation with these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the fantastic review! We're so glad to hear that your experience with Russ at our Tampa/St. Petersburg location was nothing short of phenomenal. It's great to know that everything promised—service, pricing, and more—was delivered exactly as expected, and that you received exceptional value for your vehicle, including a bonus on top of the quoted offer. We’re especially happy to hear the transfer process was quick, simple, and seamless. That’s the kind of stress-free experience we aim to deliver every time. Thank you for your strong recommendation—we truly appreciate your trust in EchoPark!

Everyone at this dealership has been so helpful.

Everyone at this dealership has been so helpful. Aleah was AMAZING ! She listened to all my concerns and did all she could to make sure all my questions were answered. I will definitely recommend this dealership to anyone I know who might be in the market for another vehicle. I am definitely 1 satisfied customer ! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeremy, Nicole and Tyler were amazing!

Jeremy, Nicole and Tyler were amazing! So grateful for their honest knowledge about the financial part

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a car here back in May, and I had a wonderful

I bought a car here back in May, and I had a wonderful buying experience back then. Unfortunately, there ended up being an unexpected issue with the vehicle I purchased that no one had foreseen, so I came back to EchoPark for help. The team really bent over backwards to make it right. Bradley made it his mission to find something safe, reliable, and in the budget for this single mom. Jeremy walked me through everything answering every question with professionalism and courtesy. Talon worked behind the scenes to get my financing just right. No one is perfect and mistakes happen. What you do in response to those mistakes shows your character and integrity. EchoPark could have sent me away. They had no legal obligation to help me with the issues I encountered, but the fact that they CHOSE to do so speaks volumes. I will DEFINITELY be recommending this dealership, especially these three gentlemen, to anyone I know looking for their next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Horrible customer service.

Horrible customer service. Extremely Long wait. They said they are short handed. Vehicle was covered under my insurance and proof was provided but they refused to release the car without showing deductible information which would take 24 hours for insurance company to update. Never again at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brendan was very helpful.

Brendan was very helpful. Able to secure dream car 2025 Mercedes Benz CLA 250 for my 25th!! Highly recommend checking this dealer out! Also received highest deal than other places for my old car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the fantastic review—what an amazing way to celebrate your 25th birthday! 🎉 We're thrilled Brendan was able to help you secure your dream car, the 2025 Mercedes-Benz CLA 250, and that you received the best trade-in offer compared to other places. Brendan’s commitment to making the experience smooth and rewarding really shines, and we’re so happy it all came together perfectly for you. Enjoy your new ride and thank you for recommending EchoPark!

I bought a car here back in May, and I had a wonderful

I bought a car here back in May, and I had a wonderful buying experience back then. Unfortunately, there ended up being an unexpected issue with the vehicle I purchased that no one had foreseen, so I came back to EchoPark for help. The team really bent over backwards to make it right. Bradley made it his mission to find something safe, reliable, and in the budget for this single mom. Jeremy walked me through everything answering every question with professionalism and courtesy. Talon worked behind the scenes to get my financing just right. No one is perfect and mistakes happen. What you do in response to those mistakes shows your character and integrity. EchoPark could have sent me away. They had no legal obligation to help me with the issues I encountered, but the fact that they CHOSE to do so speaks volumes. I will DEFINITELY be recommending this dealership, especially these three gentlemen, to anyone I know looking for their next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your experience. We’re truly sorry to hear that you encountered an issue with your vehicle, but we’re incredibly grateful for the opportunity to make things right. Your kind words about Bradley, Jeremy, and Talon mean the world to us—they are truly dedicated to providing honest, compassionate service, and it’s wonderful to hear how much of a difference they made for you. We know car buying is a big decision, and we’re honored that you trusted us not once, but twice. Thank you again for your recommendation—it means everything to our team. Wishing you many happy miles in your new vehicle!