Route 17 Mitsubishi

BE AWARE OF GAP INSURANCE ISSUES (RESOLVED) + Registration/Title Paperwork delays with this dealer! (see updates below) First off, thanks to Anthony and Abanobe, great salesmen who were upfront and honest about my purchase from this dealership. I got a Mitsubishi Mirage G4 from here on July 2nd 2025 and they made me feel welcome and didn't try to upsell me on anything. Great salesmen overall and happy with my purchase thus far. UPDATE #1: Now onto the ugly and for the 1 star review edit: I had gotten GAP insurance from them when buying my G4. No problems so far. On July 23, I tried to cancel it within the 30 day full refund cancellation period. Was told it was not processed, come back again on August because they would process it by August. Sounds fair, I'll come back by then. Come back today, August 1. Was given the run around and I figured to call their GAP insurance administrator, APPI, in case. Had the APPI rep speak to the manager, Luis, and what was revealed was none of the GAP contracts since January had been paid to APPI. According to the APPI rep, this meant that technically I'm not covered by APPI's GAP policy. At this time I brought the phone over to the general manager, Luis. The rep spoke to Luis and had mentioned the previous detail, to which Luis replied that it was information that should not be disclosed to customers. This overall interaction made me wary of the situation and made me wonder about all the GAP insurances that were technically not in effect due to them not being processed with APPI by the dealer. And, included, if I was being purposefully delayed the cancellation of my GAP policy. That being said, AVOID buying gap insurance until this is further addressed by the dealer! I've been given the run around twice now in two different visits and it has made me wary of approaching the dealer moving forward. Great salespeople though they were very nice during my initial purchase. UPDATE #2: I have spoken with Luis and am possibly seeing a resolution Monday. I accidentally deleted this review earlier when I meant to edit it. I will keep this review updated with further updates. UPDATE #3: On 8/6/2025, the manager, Luis, sent me a copy of the cancellation receipt for the GAP insurance. Which I am thankful for and moving the review to 2 stars. I will wait for this cancellation check to come back to the lender before fully confirming it. But I also received another update today that the DMV has not received ANY paperwork for my car, meaning no title, registration, or plates. My tags have expired 7/31/2025. I thought it was a holdup with the DMV, but it is actually the dealer. Very disappointing to learn about. I have been told that this process is being expedited so I will keep further updates.

After searching for two years and constantly hitting dead ends I started to lose hope. My friend recommended this spot and I’m so glad I gave it a try. From the VERY FIRST moment we started talking with their staff, they made me feel heard and supported. Cuz of their efforts, I left with a car! Beyond thankful and giving 5 stars!

I had to bring my mitsubishi outlander phev in for service. Adam, the service manager was amazing! He quickly greeted me and went over everything that they were going to do, He answered all of my questions about my new outlander in a patient and engaging manner, and continually updated me. He is very knowledgeable, Professional, and a pleasure to deal with! Everyone at this dealership goes above and beyond to make your time there stress free. Thank you all and thank you Adam for all your help!

Impressed with the staff here. Everyone was more than helpful, and diligent in working with me to get the vehicle I wanted, in the price range I felt was most comfortable. Thanks for everything & I'm loving my mitsubishi!

Friendly stuff so helpful explains all clear I recommend it I always go there for service

we bought a brand new Mitsubishi outlander the end of December a day before Christmas only to find out a few weeks later that our dealership had closed and so did several others in our area we travel two hours to Allendale to get our car serviced yesterday. Was very happy with the service and the people were knowledgeable and very pleasant that will be our go to going further.

Absolute best experience here. I came in with a complicated situation, and they never once made me feel judged or rushed. They are kind, patient and extremely knowledgeable. They will get you approved no matter what!

The staff here is very welcoming and energetic. It's one of those places where you don’t even mind hanging out while they work on things. Any car you get here will be worth every dollar you spend. 1st time buyer but i will be a regular here.

Excellent customer service, not to mention excellent vehicles. I have owned a Mitsubishi car since 2007. From walking in the door and to the first oil change/maintenance check it has been nothing but efficient, accommodating service!! Thank you 🩷

Such a relief to trust a car dealer again. They tossed me the keys of whatever car I wanted to test drive and let me and the wife just do our thing. We left super satisfied and with the car. We would be happy to return to this place when we need another vehicle