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Legacy Westbank Buick GMC

(1,005 reviews)
Visit Legacy Westbank Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
New (504) 576-1084 (504) 576-1084
Used (504) 576-1096 (504) 576-1096
Service (504) 576-0375 (504) 576-0375

Reviews

(1,005 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Legacy Westbank Buick GMC from DealerRater.

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Excellent customer service- worked around my schedule and

Excellent customer service- worked around my schedule and provided timely professional service- reliable and dependable throughout the entire process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always pleasant and courteous people.

They are always pleasant and courteous people. .Always fix my vehicle with no hesitation at all.❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service was excellent would definitely recommend to

The service was excellent would definitely recommend to my family and friends I'm really satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service, Becky was amazing and very helpful!

Excellent service, Becky was amazing and very helpful!! Brought vehicle on scheduled day to be repaired and had fixed in less than two hours. Fast Service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Legacy Buick made me feel welcomed as soon as I stepped

Legacy Buick made me feel welcomed as soon as I stepped foot on the lot. Excellent customer service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Don't like the way they always give you one price and

Don't like the way they always give you one price and then they want you to pay more if and I emphasize if they find something else wrong instead of giving you a bottom line price. Knowing all the time they are going to make up something. And if you bring it back for the same problem they want fix it but claim it's something else. I'm through with this place, they can't even give me an oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy enough.

Easy enough. Decent price for oil change and tire rotation. Selected service at Legacy because no openings available at Crown Buick GMC in Metairie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very clean dealership and respectful people very nice GM

Very clean dealership and respectful people very nice GM and Finance manger they made the deal happen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always easy to deal with the service dept.

Always easy to deal with the service dept. They do what they say and always within the stated timeframe. Never had any problems. Have never been disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Legacy Westbank as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Friendly Service was done with care and quality Great

Friendly Service was done with care and quality Great price and quality Love the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.