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EchoPark Automotive Syracuse (Cicero)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (179 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great service very helpful

Tom was the best i will recommand to all my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Love my new jeep!

Thank you John Kelly for helping me find the right vehicle for me! I love my new jeep and would recommend anyone of my family or friends to come and see you for their next car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Purchase of car with John Kelly at Sun Auto Cicero

I had an excellent experience with Sun Auto Warehouse and my salesman, Mr. John Kelly. He swiftly located exactly what I was looking for; in my opinion this took great skill and dedication to customer service on his part. He made the process seamless and enjoyable. My vehicle is in excellent condition as promised and I have had not one problem with it. Mr. Kelly is the salesman my family chooses and I would recommend him to anyone. I have great confidence that I have bought a sound vehicle. I love my cute car. It is just right for me. Thank you Sun Auto and Mr. Kelly, Stacy Jones

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I would by any car thie. Thier service guy named bill treats u like ur an idiot. When the girl friend bought her car thier about 2 years ago they never cleaned it washed it or did a proper inspection on the 2009 Dodge journey. Salesmen are good service department sucks. I wouldn't take aa anything thier for repairs not even a bicycle.

John Kelly

John Kelly has sold me and family several cars. He is thorough and compit5ent, but never pushy. We really enjoy dealing with John and we will return for our next vehicle. Keep up the good work, John! Barb and John Kopf

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

Amazing experience!

I can't say enough about my experience with the Used Car King/Sun Auto Warehouse. The selection of cars is beyond compare. The quality of their staff is superb, providing an easy-going, informative, consultative approach to selling cards. Their added services - free car washes, state inspections, etc. - provide great value. Best of all, their cars are always maintained, turned over with no issue and clean! I can't recommend this dealership and my salesman, Bill Delia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Syracuse (Cicero) they made your day.

Great customer service

The customer service at Sun Auto in Cicero was great. Al was very friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Kathy we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cicero). Thank you!

Friendly Sales People

Sun Auto in Cicero is a Great Place to Buy a vehicle. Pat Testa is the Best Saleman I have ever met. He is very friendly. He made the process go very smooth and fast. He doesn't push you to buy a vehicle you dont want, he helps you find a car that suits you best. I highly recommend going to Sun Auto whether you are looking for New or Used and ask for Pat Testa , he's the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

2013 Toyota RAV4

My sales guy, Don Carbonell was the amazing! He allowed me all the time I needed to drive the vehicle , I went out to the lot several times to inspect the vehicle and take pictures . I asked many questions and Don was patient, listened and answered each of those. If he did not know the answer he went and found out. He had new brakes;all around and 4 brand new tires put on. Don went absolutely above and beyond to make this my best ever buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Syracuse (Cicero) they made your day.

truck buying

John Kelly went out of his way to find just the truck I was looking for, for a price that worked for both of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Si we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cicero). Thank you!

I just purchased my 5th vehicle from Sun Auto!!!

I would recommend Fran if you are ever at the Cicero location. He was very patient with me and all of nagging questions. He was also very sweet to me, and kept in constant contact with me while I was waiting on delivery of my new vehicle. I was also impressed with his knowledge of any car I had a question on. I told Fran the price range I needed to be in, and he got me there with zero haggling. I love my new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We love playing matchmaker – so glad we could help you find your dream car.