Reviews
Write a reviewGreat service
2015 Ford Focus. Real good service. Quick and they checked everything Rotated the tires We didn't need an appointment. And there was no charge Happy customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service - Awesome Staff
Service was on time as scheduled, completing the work and checked with me regarding changing filters while vehicle was being serviced. Always friendly and helpful!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Jack Byrne Ford. We hope to continue serving you for many years to come.
Great service
Thanks.fast clean service got in and out in less then an hour. Without an appointment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, Professional Personnel, very clean
Everyone was very professional. We are extremely satisfied with the job done on the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Thanks for the feedback and strong recommendation!
Moving on
Helpful in what looking forward to, step-by-step. The importance of a great team of workers benefits the total experience. Selection of vehicles for each individuals experiences is a plus. Having the correct tools and space to provide the carrying is a bonus in the various selection available today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, Rebecca! Again, we appreciate your recommendation of Jack Byrne Ford and we hope to be of service again in the future.
Top notch
The service department made an appointment for me the day after I called and the 35,000 mile service on my wife's 2014 fusion hybrid was performed in an hour or so while I waited. The service adviser gave me a rundown on remaining brake pad life etc. and the cashier advised me about an available rebate for the service visit and offered to handle the paperwork and have the rebate mailed to me. Nice. I love Jack Byrne's!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Jack Byrne Quick Lane service is always outstanding. Marie is amazing and her mechanics are caring and know Ford products. Marie is one of the main reasons we acquired our 2012 Ford Explorer. It is a pleasure to do business with a company that employs such quality individuals. She is a money maker for your dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
light broken and oil change
You are always there when I need a emergency repair and Marie is great!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Customer Service Survey
2013 Ford Taurus bought used with approx. 13,000 miles in March 2014. Service was done in a timely fashon. Staff was great and answered my questions. Coffee was excellent and Mr. Jack Byrne himself brought me the daily paper. You have a very satisfied customer. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
survey
I called Jack Byrnes to see if I was covered for my first oil change nd was advised that is was not covered. So took my car to Walmart for my first oil change they found a leak in the passanger axle -- so they would not touch the car. I was very happy to return to Jack Byrne and find out my first oil change was free with the recall on the car and was able to ge this fixed good job!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Jack Byrne Ford. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.