Skip to main content

Auto House of Bloomington

(48 reviews)
Visit Auto House of Bloomington
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(309) 585-3868 (309) 585-3868

Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto House of Bloomington from DealerRater.

Want to share your experience with this dealership?

Write a review

Out of town shopper

First off, Auto House had a great selection of cars to choose from. Second, their staff was extremely laid back and listened to what I was looking for. They weren't pushy and let me go at my own pace. Much appreciated Auto House!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Do not go here.

After having taken some time to search for what I wanted in a new car, I settled on this location as my first place of many. Not only did I go there once, but I went a second time and even brought others along to make sure I wasn't crazy. All I can say is do not go there. They talk poorly about other dealerships and will diss cars that you are interested in, or have currently, just to sell you one specific one. Also, they will not take you seriously or even listen to your wants, so they just expect you to know everything and won't actually teach you about the car. Regardless of age, women will not be given the respect and customer attention they deserve. They rush you to make decisions and do not care about anything except making the sale. Cliff was especially rude and we hope to never return with him there again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 2 found this review helpful. Did you?
Yes No

A+++++

Without a doubt one of the best used car dealers in the area. Great quality, amazing prices, so much to choose from. Definitely give these guys a look! Will not be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Highly Recommend

Very laid back approach to the car sales process. For a "used" car dealership they show they care about the customer. Overall, great experience. Thanks Cliff and Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Untrustworthy

Owner is a cheat and liar treats employees horrible don't pay them what is promised when its promised don't trust him to do right by customers either doesn't care if he cheats u or not fixes vehicles as cheap as possible . crooked as they come even advoids payroll taxes ,pays under table. DONT BUY FROM them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
3 people out of 9 found this review helpful. Did you?
Yes No

EXCELLENT

One of the best car dealerships around! Great prices and great inventory to choose from. Cliff and Steve were excellent to work with and very knowledgeable with everything. Highly recommend to anyone in the market for a used car. Check them out!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 3 found this review helpful. Did you?
Yes No

Buyer’s beware!!

I bought a Silverado with over 1xx,xxx miles and was told their mechanic said it was a sound truck with no leaks for that many miles. First thing I had to do was fill the transmission with the correct amount of fluid. Then as I was changing the spark plugs, every plug was loose and I was shocked it even ran. It also has a slightly ruff idle I thought I could figure out myself but no luck yet. These guys are liars and will say anything for a sale, buyer’s beware!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
11 people out of 14 found this review helpful. Did you?
Yes No

horrible.

Worst place ever! Liars. Its been over a month and I'm still waiting for the title. Apparently going on vacation is more important than following through with business. Great job! Did not follow through on any repairs that were suppose to be done after my purchase. Sold me a piece of crap. Buyer beware.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.