Reviews
Between Jesse Ruiz (salesman who I bought my mazda from
Between Jesse Ruiz (salesman who I bought my mazda from last year) and Randy (service rep), I can't say enough to justify the amazing service I experienced from these two gentlemen. Hands down, they provided me with the type of customer service you don't see anymore: meticulous, kind, humble, extremely customer friendly, great follow up and always with a smile! I plan on buying more cars from this dealership and I look forward to working with Jesse and Randy in the future! These guys are absolutely the best! Oscar A.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thank you for leaving us this stellar 5-star review! We love reading about our customers receiving superb customer service. We work hard to ensure that all customers receive the service you have experienced. We appreciate your time writing this review and would like to wish you and your family a happy holiday season! -Your Hello Mazda of Valencia Team
Hello! Thank you for leaving us this stellar 5-star review! We love reading about our customers receiving superb customer service. We work hard to ensure that all customers receive the service you have experienced. We appreciate your time writing this review and would like to wish you and your family a happy holiday season! -Your Hello Mazda of Valencia Team
Didn’t have an appointment still serviced my vehicle and
Didn’t have an appointment still serviced my vehicle and because I purchased it from them I recd a complimentary service :) Amazing service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simeonemichael1371, Thank you for your praise and kind comments about Hello Mazda of Valencia. We love hearing that our customers are taken care of and their experience at Hello is positive. We hope to be of service to you again in the future. Best wishes, Hello Mazda of Valencia Service
Great customer service.
Great customer service. They tried to get my car timely even though I was not in any hurry.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sarah, Thank you kindly for this stellar response. We appreciate your time and, most importantly, the feedback you have provided us. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit to Hello Mazda of Valencia. If you have further needs or questions, please reach out!
Hello Sarah, Thank you kindly for this stellar response. We appreciate your time and, most importantly, the feedback you have provided us. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit to Hello Mazda of Valencia. If you have further needs or questions, please reach out!
Very nice waiting area and friendly staff.
Very nice waiting area and friendly staff. I was helped withing seconds of my arrival and they were thorough with my service
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Edelchavez, Thank you for giving us feedback about your recent visit to Hello Mazda of Valencia and the fantastic review. Reviews like this give us motivation and help us ensure we provide high-quality customer service to our customers.
The employees are all very helpful and nice.
The employees are all very helpful and nice. They also allowed us to bring our dog inside while we waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kharrington61, We are so appreciative of the 5-Star review. Here at Hello Mazda of Valencia we strive for 100% satisfaction, and it is great to see you had such a positive experience. We are always happy to have our furry friends come in for a visit. We look forward to seeing you again for any future services.
Georges from Valencia Mazda, helped us buy our car last
Georges from Valencia Mazda, helped us buy our car last night. Professional, courteous. Great service
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Petitesandra, Thank you for your kind review; we are happy to pass along your comments to Georges and his management team! Georges and the rest of the Hello Subaru of Valencia team take pride in ensuring our customers are 100% satisfied. Reviews like this give us motivation and help us ensure we provide high-quality care.
I just came in for a scheduled tuneup and oil change, but
I just came in for a scheduled tuneup and oil change, but Daisy treated me so well! José sent me a detailed video of the inspection. They even buffed out some scratches for me. Amazing job!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought in my 2022 MX30 for its first service.
Brought in my 2022 MX30 for its first service. Randy was my service writer. He was professional and enthusiastic. I will be requesting him when I bring my car in again. The dealership is new and the waiting area is comfortable, clean, and just overall relaxing. I was texted a video of my car being worked on with a play by play of what was inspected. It was impressive. This is my first Mazda and it has been a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff: Music to the ears! This is how it is supposed to go every time. Thanks for joining the Hello and the Mazda family. Hold us to this high standard. We need your feedback as we grow. KS
These folks are the gold standard for maintenance.
These folks are the gold standard for maintenance. They are prompt, honest and accommodating. Highly recommended
- Customer service 5.0
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience at Hello Mazda was amazing.
My experience at Hello Mazda was amazing. Everyone there is very friendly and knowledgeable. I don’t I’ll definitely buy another car from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car