Reviews
Jesse is the man!
Jesse is the man! Found my dream car when I had given up! And he worked hard to make the deal happen as well. Was a pleasant experience with the folks at the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From Jesse Ruiz: I take pride in knowing that you had a pleasant experience. Enjoy! You have a really nice car. Thank you Brian.
My words can not do can not give an accurate account of
My words can not do can not give an accurate account of how trustworthy this dealership’s service department is. Hello Mazda, restored my faith in humanity, they’re honest and they just want to do what’s right. Yes, after trying, for months (maybe years) to get my car’s problems fixed at another dealership (they only created more problems), I lost faith and I was exhausted. So I was out of options. I drove my Mazda to Hello Mazda with my dark side exposed. They didn’t notice it. Everyone at Hello Mazda only wanted to resolve my issues. And they did. My darkness is gone and my Mazda is new again. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so happy to hear about your wonderful experience here at Hello Mazda of Valencia. Your feedback is so very important to us, and I want to thank you for taking the time to post the story of your visit. We are continuing to improve and hope to see you soon for another great visit !! - Alex Guzy, Service Manager
Great customer service, everything was done quick and
Great customer service, everything was done quick and accurately. Had such a great experience and would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're honored you took the time to share this awesome recommendation for us, and so happy you had a great experience at Hello Mazda. We look forward to seeing you at your next visit!
Helpful friendly staff.
Helpful friendly staff. Transparent technicians. Love the video breakdown and online interface. Feels like I truly premium experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mike, we love providing premium service to our customers and appreciate you taking time to post your comments about the direct-to-tech experience. I'll pass your kind words on to Randy your service advisor! Have a great day and hope to see you again.
Great customer service!
Great customer service! Friendly, courteous and informative of service and options. Appreciate the team very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eunice, thank you for your kind words and this wonderful review! We'll pass this along to Randy Janjuh, your service advisor and his manager Alex Guzy. We hope our team can be of service to you again in the future! Best wishes, Hello Mazda of Valencia Service
I had a great experience at Hello Mazda of Valencia.
I had a great experience at Hello Mazda of Valencia. The dealership really welcoming and in the process of a full remodel. I cannot wait to see it when it’s done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Janelle, thank you so much for your positive comments about Clay and our new Hello Mazda! We look forward to your next visit, and will pass your review on to team member Clay Borrell, he's awesome. Enjoy your day.
Extremely friendly & helpful.
Extremely friendly & helpful. Made sure everything was perfect with our new car. Would definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your comments and great review! We strive for 100% satisfaction and we're so happy you experienced that with Clay and Lerea. Look forward to seeing you again here at Hello Mazda! - your Hello Auto team
Great service.
Great service. Prompt, courteous and very very professional. My second visit to this dealership and I will definitely be returning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Hello Mazda! We hope to be of service to you again in the future.
Awesome and fast service.
Awesome and fast service. Randy explained what is to be expected. The video showing what is serviced just nailed it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to be able to show you the quality of work our technicians provide on our direct-to-tech video! And we've passed along your kind comments to Randy, your service advisor as well. Thanks so much for your stellar review! - your service team at Hello Mazda
Top notch Service department.
Top notch Service department. Think the guys name is Alex. Alex and his team have to be one of the best experience I have had. Ford guys across the way are so unhappy in comparison. I think his team works for Nascar, I was in and out so fast. Love the car video they send out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review; we are happy to pass along your comments to Alex Guzy and the team here at Hello Mazda of Valencia! Have a great day and hope to see you again.